Toys "R" Us - Training is minimal, but the employees are nice. | Glassdoor
There are newer employer reviews for Toys "R" Us
There are newer employer reviews for Toys "R" Us

See Most Recent

"Training is minimal, but the employees are nice."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Team Member in Merrillville, IN
Current Employee - Team Member in Merrillville, IN
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I have been working at Toys "R" Us part-time (Less than a year)

Pros

Nice co-workers, discounts for employees.

Cons

Minimal training for new employees.

Other Employee Reviews for Toys "R" Us

  1. Helpful (5)

    "Hostile Work Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Jensen Beach, FL
    Former Employee - Sales Associate in Jensen Beach, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Toys "R" Us full-time (More than 3 years)

    Pros

    You can use your employee discount virtually on anything and they offer heath insurance.

    Cons

    Horrible managers and supervisors; constantly bully and belittle employes. They constantly make you work longer, even if you have to pick up kids, they threaten to fire you. They make you work longer hours and then yell at you for going over hours they forced you to work. They give you bad employee reviews even if your an exceptional employee. They force you to force credit card applications and loyalty cards on employes, as well as customers. Stores are never cleaned well; especially the vents, a hazard to asthmatics. They have out dated computers that constantly need rebooting and your yelled at for slowing down on your job. They make you do more than what can be completed in a single job day then harass you for not finishing said work. Heath insurance can only be enroll in in certain time frames; they never have an date to telly you. So you are constantly told not yet or you just missed the enrollment date.

    Advice to Management

    Treat employees fairly and equally. Train employees better at their jobs, so jobs can be done right.


  2. Helpful (1)

    "Conflicting senior management goals"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Supervisor in Tukwila, WA
    Former Employee - Department Supervisor in Tukwila, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Toys "R" Us full-time (More than 5 years)

    Pros

    Strong inter-store community. Good place to help guests. Making children smile when you find what they want

    Cons

    Conflicting goals from senior management. Cutting of hours, but wanting excellent customer service? Certain store layouts. Store management infighting. Over reliance on supervisors for lazy store management. Very limited opportunities for moving up within the company. Hiring of management from outside company compared to promoting within.

    Advice to Management

    Strong store leadership with willingness to lead from the front. Constant budget cutting in regards to store hours while trying to exceed previous customer service goals. Lack of customer service support staff in store due to lack of budget for manhours.


There are newer employer reviews for Toys "R" Us
There are newer employer reviews for Toys "R" Us

See Most Recent

Work at Toys "R" Us? Share Your Experiences

Toys "R" Us
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or