Toys "R" Us - Good place to work, high turnover keeps morale low | Glassdoor
There are newer employer reviews for Toys "R" Us
There are newer employer reviews for Toys "R" Us

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"Good place to work, high turnover keeps morale low"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Sales Associate in Amherst, NY
Former Employee - Sales Associate in Amherst, NY
Recommends
Neutral Outlook
No opinion of CEO

I worked at Toys "R" Us part-time (More than a year)

Pros

Flexible with scheduling (I was in school), managers were nice, coworkers were nice, easy work, above minimum wage w/ benefits available for some workers

Cons

Managers having favorites, brainless work, outdated SOPs, silly scripts for cashiers, low confidence in workers' abilities

Advice to Management

Be a little more flexible with SOPs, stand up to corporate when appropriate

Other Employee Reviews for Toys "R" Us

  1. "Decent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Alpharetta, GA
    Current Employee - Assistant Store Manager in Alpharetta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Toys "R" Us full-time (More than 3 years)

    Pros

    Work/life balance. Flexible in your requests off. Good training programs.

    Cons

    Upper management doesn't listen to the store teams' concerns.

    Advice to Management

    Listen to store management teams and employees more.


  2. Helpful (2)

    "Most unprofessional environment I've ever been in."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Austin, TX
    Former Employee - Sales Associate in Austin, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Toys "R" Us part-time (Less than a year)

    Pros

    You can easily move up in this company.

    Cons

    No training, lots of confusion in management, and little scheduling flexibility.

    Advice to Management

    On my first day, before I even had an employee number or even knew how to clock in, I was put at a register with no training or supervision. I didn't even know what buttons to push. This in turn made customers very upset and impatient. There has to be at least some training within the organization. When I asked other associates to help, they seemed just as confused as me. I worked at Toys R Us for one day (I was even asked my the manager there to stay 2 hours extra) and called HR the next day to tell them this was not a good fit.

There are newer employer reviews for Toys "R" Us
There are newer employer reviews for Toys "R" Us

See Most Recent

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