Toys "R" Us - Good first time (seasonal) job. | Glassdoor
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"Good first time (seasonal) job."

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Seasonal Sales Associate in Reno, NV
Former Employee - Seasonal Sales Associate in Reno, NV
Recommends
Neutral Outlook
No opinion of CEO

I worked at Toys "R" Us part-time (Less than a year)

Pros

Flexible hours, will work with you if you have school or another job.
Friendly co-workers and management.
Fun environment.

Cons

During seasonal hours can very and be few.
Little training - consisted of watching a 45 minute video and shadowing someone for about half an hour, then sent out on your own.

Advice to Management

A little more training would be nice, I know that I was only seasonal, but that doesn't mean that I don't care about the job I'm doing and that I don't want to know what I'm really doing.

Other Employee Reviews for Toys "R" Us

  1. "Definitely would not recommend to serious retail professionals..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Los Angeles, CA
    Former Employee - Assistant Store Manager in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Toys "R" Us full-time

    Pros

    - Getting to help families make a special purchase
    - Above average pay for external management hires.
    - Outside of holiday season, pretty easy gig as ASM.
    - Very easy business acumen, and financial goals to learn

    Cons

    - Constantly Cutting labor, to the point of damaging productivity,business and customer satisfaction.
    - Little or no communication between, corporate, regional and dist. leadership.
    - No real sales emphasis. Very much a "clerk" mentality.
    - At least in my experience management had a hard time holding associates accountable.
    - Poor SOP, go into 10 TRU/ BRU locations and get 10 experiences
    - Horrible training. Invest in your people
    - More Labor, especially for recovery and inventory replenishment. Stores look pretty bad

    Advice to Management

    - Invest in real, meaningful training for your employment
    - More incentives for line level associates. At least offer spiffs for esp's, credit, rewards etc. Base pay is pretty bad for line level team members.


  2. "Toys R Us"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Media, PA
    Former Employee - Assistant Manager in Media, PA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Toys "R" Us full-time (More than 3 years)

    Pros

    Very friendly employees and a strong satisfaction when helping customers.

    Cons

    The do not put employees in a position to succeed the budget goals with inefficient resources and expect the stronger employees to compensate for bad planning. It is a formula that leads to unsatisfied overworked employees and little bandwidth to make adjustments should any complications arise. All in all it is a poorly run company.

    Advice to Management

    As a store manager I would say that you need to provide more realistic resources for stores and not expect a manager to have satisfied customers without budgeting for sufficient employee resources for both projects and service.

There are newer employer reviews for Toys "R" Us
There are newer employer reviews for Toys "R" Us

See Most Recent

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