Toys "R" Us - Not very appeasing towards new workers | Glassdoor
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"Not very appeasing towards new workers"

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Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

Pros

who doesnt like working with toys, really monotonous with the checkout

Cons

management isnt very helpful to workers they dont know

Other Employee Reviews for Toys "R" Us

  1. "not so great but 8.5 is higher than minimum wage"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Eatontown, NJ
    Current Employee - Sales Associate in Eatontown, NJ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Toys "R" Us part-time (Less than a year)

    Pros

    10% discount on toys and baby products

    Cons

    Busy season don't expect a break. They work you right through your paid 15 minute breaks, and most of your unpaid 1/2 hour breaks. Yes there's little notes in the break room telling you to call the toll free number if you feel like you're not getting your fair share of breaks... don't call it unless you want to be fired for some other reason. After they work you through your 1/2 break (unpaid) they ask you to sign a piece of paper saying you forgot to punch in and out for lunch. Then there's the buyer protection plans (look at the prices of the protection plan... you're paying too much according to the manufacturers). You are expected to shove these down the throats of the customers. You don't sell enough in a day, you get publicly humiliated in the break room they put big fat zeros next to your name for all your co-workers to see.
    Lot's and Lot's of young management on power trips. Much like being in Jr. High again. If you're not in the in crowd expect 20 hours a week spread out so that it's impossible to work another job, expect to close one night and open the following morning, and expect to work every single weekend. Everyone who works for toys r us are expected to know how to run the cash registers.... it doesn't work like that. If you're in the in crowd, you don't have to work the cash register if you don't want to.


  2. "Toys "R" Us is stressful during season and very relaxed otherwise; but, all in all an easy side job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Team Member in Concord, NC
    Current Employee - Sales Team Member in Concord, NC
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Toys "R" Us part-time (Less than a year)

    Pros

    Employees are down-to-earth and considerate. Knowledge of sales and deals at Toys "R" Us is a perk. Store Manager is friendly and flexible with schedules.

    Cons

    Store tends to get very dirty and inventory is often strewn about. Managers constantly berate employees about metrics. Out-of-season is very limited in terms of work hours given to part-time employees. Employee discount is negligible. Training is very informal and lacking.

    Advice to Management

    Improve inventory by allowing customers to have official input on what they want to purchase. Improve the "Big Ticket" request system because as it is now, customers take a slip, wait in line at registers, hand the slip, cashiers call Big Ticket, and customers have to wait even longer before exiting the store and/or making the purchase. Streamline the Big Ticket system so that customers can make the request before ever standing in line at registers. Improve break rooms. Rest rooms also need lots of attention.

There are newer employer reviews for Toys "R" Us
There are newer employer reviews for Toys "R" Us

See Most Recent

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