Toys "R" Us - Can be a fun place to work, but be prepared to work hard. Not enough associates. | Glassdoor
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Helpful (1)

"Can be a fun place to work, but be prepared to work hard. Not enough associates."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Assistant Store Manager in Chicago, IL
Current Employee - Assistant Store Manager in Chicago, IL
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I have been working at Toys "R" Us full-time (More than 5 years)

Pros

Working with kids and babies can be fun.

Cons

Low pay for team members. Training rushed through cause usually so short staffed. Insurance benefits for full time expensive and not very good.

Advice to Management

Spend more money on payroll. Starting pay should be higher and would get better quality workers.

Other Employee Reviews for Toys "R" Us

  1. Helpful (3)

    ""R" Us needs to do better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Asset Protection Specialist in Hawthorne, CA
    Current Employee - Asset Protection Specialist in Hawthorne, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Toys "R" Us full-time (Less than a year)

    Pros

    Friendly coworkers; 10% Discount, in spite of it not be useful on the products that matter, can be useful; Chill environment; great sales floor customer service; Low turn over;

    Cons

    I'm on the Asset Protection "team", but I'm the only person, and then they wonder why they lose so much merchandise.

    Something you may or may not notice from being a guest, but as an employee it drives me crazy that there doesn't seem to be any real planogram throughout the entire store. It's like they said "we have merchandise, let's put it on a shelf and make a label." There is no real home for a lot of the merchandise so it can be in one spot one day, and another spot the next day.

    No holiday pay

    The service at the front end of the store (Check lanes and Guest Service) is the slowest I've ever encountered at any retailer. The expectation is to have every customer through the checkout process in 2 minutes, but it is typical to be waiting to get to the cashier for at least 5 minutes. It's one thing to be in a busy store and have to wait in a long line for 10 minutes and another thing to be in a slow store with 2 guest ahead of you and be in line for 10 minutes. There is absolutely NO sense of urgency!

    There are lots of things this company needs to do better.

    I took this job because desperate times called for desperate measures, but I hope to be able to find something better before the end of the year..

    Advice to Management

    Raise your standards!


  2. "good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Seasonal Worker in Citrus Heights, CA
    Current Contractor - Seasonal Worker in Citrus Heights, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Toys "R" Us as a contractor (Less than a year)

    Pros

    Good comrade between co workers. Enjoyed being around the toys.

    Cons

    Management shows favoritism openly and makes people feel uncomfortable.

    Advice to Management

    Put aces in there places and don't act like your in high school.

There are newer employer reviews for Toys "R" Us
There are newer employer reviews for Toys "R" Us

See Most Recent

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