Toys "R" Us - Its been frustrating..... | Glassdoor
There are newer employer reviews for Toys "R" Us
There are newer employer reviews for Toys "R" Us

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"Its been frustrating....."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Assistant Store Manager in Miami, FL
Current Employee - Assistant Store Manager in Miami, FL
Doesn't Recommend
Disapproves of CEO

I have been working at Toys "R" Us full-time (Less than a year)

Pros

Time off!! Lots of it as a salaried employee you get personal and vacation time.

Cons

Communication from corporate and district leadership is diluted and inconsistent.

Advice to Management

Focus on talent retention by making your line level employees a priority. Employees have to buy into the dream so that they can truly sell the brand.

Other Employee Reviews for Toys "R" Us

  1. "Good Job depending on the store"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Homestead, FL
    Current Employee - Assistant Store Manager in Homestead, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Toys "R" Us full-time (More than 5 years)

    Pros

    Average about 45-50 hrs of work a week out of season, not bad for a manager role in retail.

    Cons

    Seasons (Oct-Dec) are abusive working up to 90 hrs.
    Some low volume stores are hell. The manager is the cashier, janitor, sales floor team member.


  2. "Frustrating, but fun."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Seasonal Sales Associate in Roanoke, VA
    Former Contractor - Seasonal Sales Associate in Roanoke, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Toys "R" Us as a contractor (Less than a year)

    Pros

    Most of the managers at my store were positive, encouraging. The customers were great- I really enjoyed working the floor, connecting with our patrons.

    Cons

    During the holiday season it is hectic, messy, noisy. The managers did play favorites, and some of the non-seasonal workers were very rude.

    Advice to Management

    Focus more on the relationships your employees have with the customers- some employees do not know how to handle themselves in certain situations and it really affects the customer's opinion of the company.


There are newer employer reviews for Toys "R" Us
There are newer employer reviews for Toys "R" Us

See Most Recent

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