Trader Joe's - Trader Joe's is not a bad place to work. | Glassdoor
There are newer employer reviews for Trader Joe's
There are newer employer reviews for Trader Joe's

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Helpful (1)

"Trader Joe's is not a bad place to work."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Crew Member in Pasadena, CA
Current Employee - Crew Member in Pasadena, CA
Recommends
Neutral Outlook
No opinion of CEO

I have been working at Trader Joe's part-time (More than 8 years)

Pros

Health benefits, Pension Plan, opportunity to meaningfully connect with customers.

Cons

Turn-around shifts. Never enough time to do the job the way it should be done. Poor communication.

Other Employee Reviews for Trader Joe's

  1. "Overall, a good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in San Francisco, CA
    Current Employee - Crew Member in San Francisco, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Trader Joe's part-time (More than 5 years)

    Pros

    good pay, good benefits, get to work with and meet a lot of new people, get to perform many different tasks in an 8 hour work day

    Cons

    some of the merchants/mates are not really qualified to be in those positions and it makes the job that much harder for the part timers. hard to get promoted.

    Advice to Management

    pay section leaders more, stop hiring just based on personality


  2. Helpful (2)

    "Fun, energetic and always something different at Trader Joe's"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in New York, NY
    Current Employee - Crew Member in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Trader Joe's full-time (More than a year)

    Pros

    Great pay and amazing benefits for working at a supermarket. You need to maintain 20 hrs/week to keep them, so even if this is a part-time/second job, you can get dental, vision, medical and prescription quite affordably. Eligible for two raises per year (every 6 months)

    If you enjoy talking with people and have a fun, energetic, customer service oriented personailty, you'll be a great fit here. Despite dealing with some customers who are not the best, most of well educated, know and udnerstand product and aspects of the store and are not like shoppers in your normal grocery store.

    Always doing something different: there are no departments so you get to do a little of everything. Working to floor and putting up product, running a cash register, collecting shopping carts and baskets, etc. You're not stuck doing the same thing for a 6 or 8 hour shift every day.

    Don't need to have food knowledge, but helpful to know about the store and products. Always opportunities to try ned things and learn about the products.

    Cons

    There is lack of structure to the company on a store level. Generally when hired, you are just thrown at tasks and not always throughly trained. There is no training program outside of reading the handbook and some paperwork and watching a couple of quick safety videos. Can become quite stressfull the first couple weeks to months.

    The "managers" are called merchants and mates and can be people who are immature, inexperinced, younger than you and overly bossy/act as if they own the place, even when the company stresses "No Beauracracy."

    In any store, there can be a lot of additional rules added in that are not company standards that make things awkward or difficult and quite frustrating.

    Reviews, though 2x/year can become vague and only give moderate feedback, with the review being broken down into sections where either a crew member "Met Satisfaction" or "Did Not Meet Satisfaction", therefore leaving you without a gray area in which many people fall for certain sections.

    Advice to Management

    Create a better training structure that can be used company wide for new hires.

    Don't hire people just based on their personality. It is easy for someone to put on an act in the preliminaey interview and turn into someone else once hired. People need to be friendly and communicative with customers.

    Create a better path for growth within the company with potential timeline or stages/goals to achieve. There are some people who want to move up and some that are moved up due to favoritism/having connections and there is no understandable path to be promoted.


There are newer employer reviews for Trader Joe's
There are newer employer reviews for Trader Joe's

See Most Recent

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