Trader Joe's - Great positive energy | Glassdoor
There are newer employer reviews for Trader Joe's
There are newer employer reviews for Trader Joe's

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Helpful (1)

"Great positive energy"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Crew Member in Portland, ME
Current Employee - Crew Member in Portland, ME
Recommends
Positive Outlook
Approves of CEO

I have been working at Trader Joe's full-time (Less than a year)

Pros

Customer Service really IS the main focus making for happy customers
Co-workers are amazing...friendly, supportive and fun
Trader Joe's sells products that are easy to endorse
Benefits are amazing...best in the industry

Cons

Training is a bit "seat of the pants"
Internal communication can sometimes get bogged down
The occasional slacker employee is given too many passes

Advice to Management

Implement a Mentoring by department program to train new hires
Upgrade computer systems to make internal communication easier
Hold people accountable for their in-store and backroom behavior

Other Employee Reviews for Trader Joe's

  1. Helpful (1)

    "The best company I've ever worked for!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in Kansas City, MO
    Current Employee - Crew Member in Kansas City, MO
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Trader Joe's full-time (More than a year)

    Pros

    Crew and management are friendly, helpful, energetic, and full of helpful hints and advice. you have a question, someone in the store can answer it or at least find somebody who can! Majority of the customers are friendly and very happy with the level of help and customer service. Excellent pay and benefits! A great opportunity to grow!

    Cons

    None to be had, seriously!


  2. Helpful (1)

    "Crew reviews"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew in Boston, MA
    Current Employee - Crew in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Trader Joe's part-time (More than a year)

    Pros

    easy job to get . You don't have to like the manager, they get moved around a lot . You don't have to work too hard they won't fire you.

    Cons

    Communication and direction from management is dysfunctional. Management passes off training to your fellow coworkers who are surprised this is their new job description. Later on you get told from several other crew members how to do things differently or critized you didn't do something the way they would do it.. If you are a hard worker mangement will give more than your share and then thank you by saying you are not as good a team player as expected.

    Advice to Management

    Actions speak loader than words. No matter how much you lie to the crew we know. We are much more people oriented, that's why we are crew. We know people people people. Managment do not talk about a crew to all of us with negativity and then put on someones review in writing its not ok for them to come to you with the same comment. Tell me to my face that it's not ok even though you did it! Oh and to make matters worse you repay me by saying I don't meet team player expectations. I kiss up to the whole store including you and this is how you treat me. Thank you, well done!

There are newer employer reviews for Trader Joe's
There are newer employer reviews for Trader Joe's

See Most Recent

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