Trader Joe's - Like M.A.S.H. the tv show | Glassdoor
There are newer employer reviews for Trader Joe's
There are newer employer reviews for Trader Joe's

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Helpful (5)

"Like M.A.S.H. the tv show"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Crew Member in Atlanta, GA
Former Employee - Crew Member in Atlanta, GA
Recommends
Neutral Outlook
No opinion of CEO

I worked at Trader Joe's part-time (Less than a year)

Pros

High Energy. Great customers and great co-wokers make it fun. Management supported me/us when faced with horrible customers. Trader Joe's fosters great customer service and makes it easy to make shoppers happy even letting us open packages and give samples at any request.

Cons

Lots of tiring physical work. New pay structure stinks. In the past workers could get very good raises if they really impressed management. Now it's less than a dollar or nothing with every review (6 months). Training is haphazard, expectations are not always conveyed and always unevenly. There is a ton of turnover (probably in line with industry).

Advice to Management

Fix training. Find the best ways to do things from the crew/captains and then share. Not standardize but share. It will cut down on accidents and turnover.

Other Employee Reviews for Trader Joe's

  1. Helpful (6)

    "Stay Away!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Crew Member in Florham Park, NJ
    Former Employee - Part Time Crew Member in Florham Park, NJ
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Trader Joe's part-time (More than a year)

    Pros

    Friendly, smart crew members.
    Good employee discount.
    Most customers are nice, but some act very entitled, impatient and rude.

    Cons

    Corrupt, favoritist management. If you are a crony of management, you wil get good performance reviews twice a year. You get written up for minor infractions, raises are rare and puny. Watch your back, keep your mouth shut and you will avoid being fired.

    A 30 minute break is completely inadequate! This is a a back-breaking job and 1/2 hour break is not enough time for an employee to sit down, eat a meal and recharge their batteries for the rest of their shift. It's a disservice to the employee and the customers.

    Be prepared to do 6 hour cashier shifts.

    Basic equipment, particularly ladders, are old, worn out and dangerous.

    Advice to Management

    Commit yourselves to showing fairness and respect to crew members. Most of them work extremely hard and they are what make the stores work and profitable.


  2. Helpful (10)

    "One Very Disfunctional Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mate (Assistant Manager) in San Francisco, CA
    Former Employee - Mate (Assistant Manager) in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Trader Joe's full-time (More than a year)

    Pros

    Decent Pay
    Fairly Relaxed Vibe
    Customers are generally mellow and friendly

    Cons

    Poor Organization
    Rampant Favoritism
    Cutting Back on Raises and Benefits
    Many Incompetent and Unprofessional Managers

    Advice to Management

    If you want to succeed in the future, upgrade your management staffs!! Some captains and mates are good, but most are ill trained, unprofessional, and should never have been promoted to a management level position in the first place! Many are simply long timers who have managed to hang on long enough and kiss enough butts to finally get promoted. Once promoted, they tend to milk the position for all it's worth, not doing any real work, and acting as if they're you know what doesn't stink. My captain and first mate in particular were both grade A goof offs, who came in late, left early, and when they were there, contributed very little to the overall success of the store. Neither would last a week in most other retail environments!

There are newer employer reviews for Trader Joe's
There are newer employer reviews for Trader Joe's

See Most Recent

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