TransferWise - Customer Support | Glassdoor
  1. Helpful (5)

    "Customer Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Support in Tampa, FL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at TransferWise full-time for more than a year

    Pros

    Benefits are amazing, PTO, health insurance, 401k, stocks. You cant complain.

    Cons

    There is really limited place to grow in Tampa office. Salary is really low, it's hard to believe you start at 14hour. If you are planning to build a career, this is not the right place.

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    TransferWise2019-11-15

    TransferWise Response

    November 19, 2019Chief People Officer

    Thanks for sharing your honest feedback, it's really important to us and helps us as we continue to build TransferWise for the future. I'm sorry to hear about your frustrations. We're regularly reviewing our salary ranges to ensure they continue to be competitive and we review salary ranges for all employees globally at least every 12 months, this process is currently in progress for Tampa. As you know in addition to salary we offer competitive stock options for all employees to share in the long term success in the company. Definitely check in with your lead or lead of lead about the review if you haven't already. And if there is anything you're concerned about, you can always reach out to me directly or the People Operations team, we'd be more than happy to help.Thanks, Ross

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  1. "Compliance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Compliance Officer 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TransferWise full-time for more than 3 years

    Pros

    Strong compliance program, collaborative work environment, high opportunity for self- and career development, smart coworkers with great personalities

    Cons

    Not really a con, but I'm required. Environment is fast-paced--mastering work requires subject matter expertise, good problem-solving skills, great communication skills, instinct for process development, and facility for relationship building. Challenging, but very engaging and fun.

    TransferWise2020-01-23
  2. Helpful (1)

    "Good benefits, but don't motivate their employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Compusa in Tampa, FL
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at TransferWise full-time for more than a year

    Pros

    Health insurance, stocks, PTOs, free food (snacks and lunch - once a week)

    Cons

    Bad salaries, horrible management, full and noisy office

    TransferWise2020-02-03

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