TransferWise - Customer support | Glassdoor
  1. Helpful (3)

    "Customer support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Customer Service Associate in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TransferWise

    Pros

    They give you a lot and they expect a lot. This job is not for people that can not commit to the work and what the company stands for. Management is personal and approachable. The salary is decent, the environment is great. And is a great opportunity to learn in a type of company that is very rare here in the US. Amazing benefits. Company lunches and opportunities to get to know your co workers.

    Cons

    No training manual. At the beginning the task can be a bit overwhelming. They need to implement better training. .

    Advice to Management

    Keep up the good work!!

    TransferWise2015-10-07
  1. "Excellent learning environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Public Relations in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at TransferWise part-time for less than a year

    Pros

    Smart co-workers Helpful atmosphere Thoughtful, inclusive team

    Cons

    Lack of direction at times as they believe in 'autonomous teams' and self-starters People can work in silos

    Advice to Management

    N/A. I experienced fantastic management that was supportive and encouraging.

    TransferWise2019-12-18
  2. Helpful (3)

    "Customer Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Support in Tampa, FL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at TransferWise full-time for more than a year

    Pros

    Benefits are amazing, PTO, health insurance, 401k, stocks. You cant complain.

    Cons

    There is really limited place to grow in Tampa office. Salary is really low, it's hard to believe you start at 14hour. If you are planning to build a career, this is not the right place.

    Advice to Management

    Please increase the salary overall. Benefits are amazing but unfortunately they dont pay Bill's. Give a chance to your employees training them so they can grown in the company. At least let your employees know about new opportunities before hiring from outside.

    TransferWise2019-11-15

Discover more reviews about TransferWise.