TravelClick - Lack of management and poor structure caused by a company growing too fast | Glassdoor
There are newer employer reviews for TravelClick
There are newer employer reviews for TravelClick

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Helpful (2)

"Lack of management and poor structure caused by a company growing too fast"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Director in New York, NY
Current Employee - Director in New York, NY
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I have been working at TravelClick full-time (More than 3 years)

Pros

Work remote
Benefits
That's about it

Cons

Lack of management and direction
Poor, outsourced customer service
Not enough support
Too much turnover

Advice to Management

Don't change a good thing

Other Employee Reviews for TravelClick

  1. Helpful (4)

    "just okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Orlando, FL
    Current Employee - Inside Sales Representative in Orlando, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at TravelClick full-time (More than a year)

    Pros

    Some great colleagues
    Competitive Pay and fair bonus structure
    Opportunity to advance

    Cons

    Senior Leadership has NO industry experience (we service hospitality customers and they have NO clue about the industry, but "make it up as they go!"
    Lots of angry and disrespectful people work here (I've never seen so many angry people)
    Too many chiefs, not enough worker resources
    Red tape!

    Advice to Management

    Hire some hospitality industry veterans to help service our hotel customers. Make Senior Leadership LIVE OUR VALUES that you've set out....most don't! Stop hiring VP's, SVP's, Directors, Senior Managers and get some "line-level" support to help the people that work the hardest....we don't need anyone else to sit in an office!


  2. "Great atmosphere and people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Orlando, FL
    Current Employee - Anonymous Employee in Orlando, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at TravelClick full-time (Less than a year)

    Pros

    Finally, a company that treats their employees like a valuable asset. I'm treated with respect and proud to say I work for TravelClick. I was skeptical after I read a few bad reviews here, but glad I didn't judge by other people's bad feedback because they made have been in a tough situation. I enjoy the work I'm doing, people are great, fantastic manager, great benefits and opportunity to grow! My last two companies were nightmares. Glad I made the move to TravelClick!

    Cons

    Crammed office space, but I can deal with that considering the other positive aspects.

    Advice to Management

    Glad you made the recent improvements so the company can grow in the right direction.

There are newer employer reviews for TravelClick
There are newer employer reviews for TravelClick

See Most Recent

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