Travelers - Account Managers and Account Executives considering employment in the Houston office should really reconsider. | Glassdoor
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There are newer employer reviews for Travelers

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Helpful (7)

"Account Managers and Account Executives considering employment in the Houston office should really reconsider."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Account Manager in Houston, TX
Former Employee - Account Manager in Houston, TX
Doesn't Recommend
Negative Outlook
No opinion of CEO

I worked at Travelers full-time (More than a year)

Pros

Great benefits! (401K, Health, Dental, Pension, Paid Time Off); I as impressed to see how generous the company is at investing in charitable organizations such as United Way, Habitat for Humanity, and Jr. Achievement to name a few. Employee participation is highly encouraged.

Cons

Many of the positive company reviews for Travelers are from employees located in Headquarters - Hartford, Ct. However, the Houston office is nothing to be desired. At many levels, management has turned a blind eye to the high work load and poor morale that hovers over this department. As a result, turnover is excessive!!

Seventeen employees have left the company (from this department alone) since January 2013. When employees leave, their work load is distributed (unevenly) to the remaining employees, most of whom have been with the company less than a year. Training sucks! If you ask 3 different people the same question you will get 3 completely different answers.

I won't bother getting into the office politics but just know that it is a bit extreme in the Houston office.

Advice to Management

Senior Management needs to recognize that until changes are made to get competent leaders in the Houston office, the turnover will continue and the business will suffer. Fostering healthy relationships is important but the desire to be friends should not supersede the needs of the business. Get to the core of why you can't keep people in this department, then make adjustments!

Other Employee Reviews for Travelers

  1. "Ok position."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Account Executive in Seattle, WA
    Current Employee - Associate Account Executive in Seattle, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Travelers full-time (More than 5 years)

    Pros

    Flexible with hours, great work life balance. Very satisfied with pay and benefits offered to employees.

    Cons

    Not much growth opportunity. Very restricted work environment, not conducive to friendly relationships at work.

    Advice to Management

    Na


  2. Helpful (3)

    "Management is a joke!!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Auto Appraiser in Charlotte, NC
    Current Employee - Auto Appraiser in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Travelers full-time (More than 5 years)

    Pros

    Decent starting pay and benefits

    Cons

    Very limited advancement potential and raises are almost non-existent. Also the file review process is a nightmare, no margin for any error.

    Advice to Management

    Respect the hard work of your employees.

There are newer employer reviews for Travelers
There are newer employer reviews for Travelers

See Most Recent

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