Travelers - Changing of the Guard | Glassdoor
There are newer employer reviews for Travelers
There are newer employer reviews for Travelers

See Most Recent

"Changing of the Guard"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Saint Paul, MN
Former Employee - Anonymous Employee in Saint Paul, MN
Recommends
Neutral Outlook
Approves of CEO

I worked at Travelers full-time (More than 10 years)

Pros

Stable, well run company; Benefits; Day-to-day challenges; Great place to start career

Cons

Much more process-oriented; Career plateau pretty quickly; Procedures emphasized more than outcome; HR has become the ruling force; Individual initiative not encouraged

Advice to Management

Allow more flexibility and freedom rather than rigid adherence to process; Encourage HR to act more like a partner rather than dictator

Other Employee Reviews for Travelers

  1. Helpful (4)

    "Recommended for beginning a Claims career, but you can do better later on."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Property Claims
    Former Employee - Property Claims
    Neutral Outlook
    Approves of CEO

    I worked at Travelers full-time (More than 10 years)

    Pros

    Good pay for entry level claims staff
    Excellent Claims training program
    You will find some very talented people work at Travelers, appreciate and learn from them
    Ethical Claims handling
    Stable company and upper management that is well thought of in the industry
    typical benefits found in the industry

    Cons

    Outdated Bell Shape Curve approach to performance evaluation statistically reduces raises to good or very good performers
    The performance evaluation raise and bonus determination process is also kept secret
    Micromanagement to the extreme, focus on process following, not results
    Claim file reviews now have over 150 line items to evaluate your claim files
    As in most companies this size, the Peter Principle applies on occasion.

    Advice to Management

    Bell Shape Curve approach and micromanagement will drive away talented, experienced self-starters. I was able to easily find a new job with another carrier, same position, where I am trusted to do my job without frequent oversight and get paid a lot more. Just got a great performance review for 2013 too.


  2. "Account executive"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Well run company that is a leader in the industry. Quality product to sell.

    Cons

    Slow to advance career. Easy to feel stalled. Small increases in base salary as focus is on pay for performance.

    Advice to Management

    Work to develop those that have expressed desire to take on leadership roles Before they are already looking elsewhere


There are newer employer reviews for Travelers
There are newer employer reviews for Travelers

See Most Recent

Work at Travelers? Share Your Experiences

Travelers
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or