TrialCard - Growing company, nice work atmosphere, low pay at Op%call center | Glassdoor
There are newer employer reviews for TrialCard
There are newer employer reviews for TrialCard

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Helpful (1)

"Growing company, nice work atmosphere, low pay at Op%call center"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Contractor - Customer Service Representative (Call Center) in Cary, NC
Current Contractor - Customer Service Representative (Call Center) in Cary, NC
Recommends
Positive Outlook

I have been working at TrialCard as a contractor (Less than a year)

Pros

Friendly management
Excellent atmosphere
Employee is being treated as a human being - with sympathy and respect
Nice small perks (luches,TV in a breakroom, basket stand etc)

Cons

Low pay in call center
IT project management style and poor effectiveness
No PTO nor benefits while employed through agency

Advice to Management

Pls improve IT project management style, inform floor level employees about the day-by-day project actions and how it influences their work Po

Other Employee Reviews for TrialCard

  1. Helpful (6)

    "Business staff is very inexperienced"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at TrialCard full-time

    Pros

    Strong tech staff, latest and greatest platforms

    Cons

    Non tech PMs can't manage themselves let alone their customers.

    Advice to Management

    Time for a changing of the guard in leadership or this company will stagnate, lose its best employees, lose market share and then all the good stuff about the company will die.


  2. Helpful (3)

    "Long time employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Good rank and file tech folks. Decent benefits

    Cons

    IT Management team is weak in every sense of the word. PM group has zero experience in business and cannot manage a project or a customer.

    Advice to Management

    Trust the people who do the job, micromanagement isn't a proper style. Sometimes promoting from within is a mistake. you are on the cusp of losing all of your smartest people. Be honest, lying just makes things worse.

There are newer employer reviews for TrialCard
There are newer employer reviews for TrialCard

See Most Recent

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