TripAdvisor - Account Manager | Glassdoor
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There are newer employer reviews for TripAdvisor

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Helpful (3)

"Account Manager"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Recommends
Positive Outlook
Approves of CEO

I have been working at TripAdvisor full-time

Pros

Free lunch and fun activities

Cons

Poor upper management and confusion in the direction of the company

Advice to Management

Better communication

Other Employee Reviews for TripAdvisor

  1. Helpful (10)

    "Time to go beyond the perks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in Needham, MA
    Former Employee - Product Manager in Needham, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at TripAdvisor full-time (More than a year)

    Pros

    Just like others have written, the free food, snacks everywhere, fun events like Halloween party, great gym and amazing office space. So basically...the perks
    The feeling that you are working at a "cool place"

    Cons

    Senior Management seems out of touch with the majority of the staff.
    The motto of "Speed Wins" is spoken about all topics, all projects, but not all projects are the same and "Speed Wins" does not always make sense
    The constant feeling of stress due to unrealistic timelines.

    Advice to Management

    Take a step back and start asking some really hard questions.
    What has changed? What can we do to stop good people from leaving?
    Acknowledge that not all things need to be done fast "Speed Wins" is not always the answer.

    TripAdvisor Response

    Apr 3, 2017 – SVP, Product

    I appreciate the feedback and I hope that you were able to share your thoughts with your manager or HRBP before you left TripAdvisor. I agree that different projects can require different approaches... More


  2. Helpful (16)

    "High stress, little direction."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at TripAdvisor full-time

    Pros

    Beautiful office, good compensation, free food, free beer, convenient location and lots of company events.

    Cons

    "Speed wins" is the motto that prevails. Strategic long term planning isn't what is valued. Management often utilizes a tactic of creating false pressure to try to get employees to do more in less time which only seemed to create more stress and less quality. Don't try going to Human Resources for help, very little of what you say stays in confidence.

    Advice to Management

    To save this ship, there needs to be some major shake-ups in the executive management. Find people who excel at building software and dump those who chase the next financial quarter results.

    TripAdvisor Response

    Mar 7, 2017 – Chief People Officer

    Thank you for sharing your thoughts. You mention in your review that one of your concerns is voicing issues to Human Resources. I apologize that you’ve had a negative experience. Our HR team... More

There are newer employer reviews for TripAdvisor
There are newer employer reviews for TripAdvisor

See Most Recent

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