TripAdvisor - Good company. Could easily be even better. | Glassdoor
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There are newer employer reviews for TripAdvisor

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Helpful (3)

"Good company. Could easily be even better."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Recommends
Neutral Outlook
Approves of CEO

I worked at TripAdvisor full-time (Less than a year)

Pros

Great work/life balance.
Fun culture.
Nice facility.
Pay was okay.

Cons

Location. The headquarters is in a suburb of Boston. Hard to get cabs, and not a lot to do in Newton, MA.
Too many temps. They have 100+ temp employees who seem like a subculture in the company. Also, they are all hired through PSG who doesn't seem to treat them fairly.
Salary is mediocre at best for anyone who is not in sales or an engineer.
Facilities and Admin have a "good ole boy" mentality that is opposite of the rest of the company.
The country music they play at reception seems out of place at a travel/tech company.

Advice to Management

Get a new staffing agency asap.
Upgrade reception so it represents the company more adequately.
Integrate the temporary employees into the culture more.

Other Employee Reviews for TripAdvisor

  1. Helpful (1)

    "Overall is a good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer Manager in Newton, MA
    Former Employee - Engineer Manager in Newton, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TripAdvisor full-time (More than a year)

    Pros

    Friendly working environment, Employee are helpful and friendly to each other

    Cons

    The website has been the same for many many years, a little slow in the innovation side


  2. Helpful (10)

    "The Communications department is a mess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - PR Manager
    Former Employee - PR Manager
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at TripAdvisor full-time (More than a year)

    Pros

    - Well known brand
    - Good employee perks, e.g. $250 yearly personal travel stipend

    Cons

    - Leadership is not focused on coaching, developing career paths, or skill building
    - Environment can be stressful
    - Everyone does administrative work - "all hands on deck"
    - Coordinating over global time zones is difficult and often it takes days/weeks to receive an answer to a simple request
    - Projects require several levels of red tape, approvals, edits. The "Speed Wins" mentality does not ring true here
    - PR department has suffered a retention problem - 5 employees resigned in 12 months

    Advice to Management

    Hire a VP in the U.S. who has strong management experience and can be accessible to the team. Someone who can LEAD, not just execute. Hiring a new junior PR assistant to offload some of the administrative work wouldn't be a bad idea either.

There are newer employer reviews for TripAdvisor
There are newer employer reviews for TripAdvisor

See Most Recent

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