TripAdvisor - Good company. Could easily be even better. | Glassdoor
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There are newer employer reviews for TripAdvisor

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Helpful (3)

"Good company. Could easily be even better."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Recommends
Neutral Outlook
Approves of CEO

I worked at TripAdvisor full-time (Less than a year)

Pros

Great work/life balance.
Fun culture.
Nice facility.
Pay was okay.

Cons

Location. The headquarters is in a suburb of Boston. Hard to get cabs, and not a lot to do in Newton, MA.
Too many temps. They have 100+ temp employees who seem like a subculture in the company. Also, they are all hired through PSG who doesn't seem to treat them fairly.
Salary is mediocre at best for anyone who is not in sales or an engineer.
Facilities and Admin have a "good ole boy" mentality that is opposite of the rest of the company.
The country music they play at reception seems out of place at a travel/tech company.

Advice to Management

Get a new staffing agency asap.
Upgrade reception so it represents the company more adequately.
Integrate the temporary employees into the culture more.

Other Employee Reviews for TripAdvisor

  1. Helpful (10)

    "The Communications department is a mess"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - PR Manager
    Former Employee - PR Manager
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at TripAdvisor full-time (More than a year)

    Pros

    - Well known brand
    - Good employee perks, e.g. $250 yearly personal travel stipend

    Cons

    - Leadership is not focused on coaching, developing career paths, or skill building
    - Environment can be stressful
    - Everyone does administrative work - "all hands on deck"
    - Coordinating over global time zones is difficult and often it takes days/weeks to receive an answer to a simple request
    - Projects require several levels of red tape, approvals, edits. The "Speed Wins" mentality does not ring true here
    - PR department has suffered a retention problem - 5 employees resigned in 12 months

    Advice to Management

    Hire a VP in the U.S. who has strong management experience and can be accessible to the team. Someone who can LEAD, not just execute. Hiring a new junior PR assistant to offload some of the administrative work wouldn't be a bad idea either.


  2. "Great workplace with good vision and leaders"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Singapore (Singapore)
    Former Employee - Sales in Singapore (Singapore)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at TripAdvisor full-time (More than a year)

    Pros

    TripAdvisor is a forward thinking company which has fantastic benefits, including health and wellness, which is essential in this day and age. The team I was in was allowed flexi working when needed, which boosted morale.

    Cons

    Sometimes it's not possible to have insights into key decisions which directly affect your work and/or commissions (for sales folks), until it's too late too to make any significant adjustments, to be fair. Also not much career progression opportunities

    Advice to Management

    Design actionable career paths that is sticky enough for employees to rough out the tough times, with clearly defined progression paths, and to be recognized and rewarded timely, to retain good talent.

There are newer employer reviews for TripAdvisor
There are newer employer reviews for TripAdvisor

See Most Recent

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