Far from being a good place to work - Customer Success Executive Tripadvisor Employee Review

2.0
Jun 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Good perks such as meal card, wellness, health insurance and great atmosphere between same team members

Cons

Awful management, low transparency when they claim transparency to be one of the their values. Business development executives fighting against customer success executives and vice-versa.

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Tripadvisor Response
2y
Thank you for your positive remarks. Our leadership team constantly strives to work together and remain transparent, especially during periods of transition. Additionally, we always encourage our employees to reach out to their managers or HR Business Partners to discuss concerns as they are always open to suggestions.

Explore other reviews about Tripadvisor

5.0
Jan 18, 2026
Recommend
CEO approval
Business Outlook

Pros

people are awesome remote work is common pay and benefits are good

Cons

can they stay relevant in the world of AI

1
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Tripadvisor Response
4mo
Thank you for your positive remarks. As our company continues to evolve, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon.
4.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun work environment, great people, growth development and learning opportunities. Work life balance is great.

Cons

Lots of changes, lack of transparency

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