Truckstop.com - Company Sales and Morale in a tailspin | Glassdoor
  1. Helpful (13)

    "Company Sales and Morale in a tailspin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales in Boise, ID

    I have been working at Truckstop.com full-time for more than a year

    Pros

    The company makes payroll every two weeks

    Cons

    Poor sales strategy, inconsistent messaging, no new products in years, unqualified senior sales management. Numbers are way down. While part of this could be the industry, most is attributed to the lack of leadership. Senior Management uncorked the champagne bottles and have been bragging of "lots of cash" since the IQONIC acquisition. Meanwhile sales staff are in a daily knife fight to hit an average 60% of quota... attainment. Morale is at an all time low. New logo reps can't position the product properly and Expansion reps are simply forcing upgrades based on user count and new pricing. Both methods are unsustainable for healthy growth. Management still looks the other way when questionable ethics are being practiced, as long as revenue is the result.

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    Advice to Management

    Spend some silicon valley money on new product development and marketing. Give salespeople realistic numbers to hit while actually creating value for the client. Don't brag of having "too much cash" when the sales floor is struggling.

    Truckstop.com2019-08-02
  1. "Growth and Change"

    StarStarStarStarStar
    Current Employee - Sales in Boise, ID
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Truckstop.com full-time for more than a year

    Pros

    Stagnate process does not exists leadership is always trying new ways to help individuals win Leadership makes the floor fun, shows that they care. Changed quotas mid year for the us as reps Partners are great to come to work with each day. Genuinely care about each other which starts at the top.

    Cons

    High velocity system is not set at appropriate ratios. High Growth Companies need to have constant change and partners including myself can struggle with this at time- Human nature is to avoid change.

    Advice to Management

    Continue to push for success from the partners while holding them accountable to what we can control. Continue to Celebrate success that partners feel and achieve.

    Truckstop.com2019-10-15
  2. Helpful (1)

    "Bad reviews true"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive in Boise, ID
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Truckstop.com full-time for more than 3 years

    Pros

    Great partners start pay and benefits Prizes and free lunch occasionally

    Cons

    Culture is dying Unrealistic quotas Salesperson to leads ratio No communication from management

    Advice to Management

    Stop hiring best friends and hire TALENT Management overhaul asap

    Truckstop.com2019-10-12

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