TrustCo Bank Corp NY - No go Trustco | Glassdoor
There are newer employer reviews for TrustCo Bank Corp NY
There are newer employer reviews for TrustCo Bank Corp NY

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Helpful (2)

"No go Trustco"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Assistant Manager
Former Employee - Assistant Manager
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I worked at TrustCo Bank Corp NY full-time (More than a year)

Pros

...... looks good on the resume

Cons

1) Branch management training is very poor. After a week of going through teller training you are put into the branches as a teller for two weeks than put into their training program for 6 weeks once a week. Training is awful and is often left to the managers in the branches to help assist you.

2) LOW LOW LOW PAY! - hourly pay is just not cutting it when you get 0 COMMISSION on writting up morgages/refi/ HECL's.

3) Traveling!- Customers complain about not seeing the same manager every week. since this is a floating position, you are sometimes put into 2 different branches in one days time.

4) Poor employee appreciation. Tellers and managers seem worn out, and often not to pleasant to new faces(employees)

5) Higher up management is a joke. These people dont have college degrees and make their employees stressed with "shopps" and have little appreciation of what lengths managers and tellers go through day in and day out.

Advice to Management

Management needs to look at the employees for advice and comments about what they are doing wrong and what they need to work on.

Other Employee Reviews for TrustCo Bank Corp NY

  1. "no growth,pays very low ,managers do every thing with out an assistance,trying to save on labor most managers work 6 day"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Center Manager
    Current Employee - Financial Center Manager
    Doesn't Recommend
    Disapproves of CEO

    Pros

    It is good for people who has no college edcuation.from regional to VP are not college edcuated.

    Cons

    no room for growth. low salary. Inaddition,employee don't stay long. every branch new faces every week.
    If employeework more than 40 hours don't get paid. some times manager or assistance manger get a warnning for allowing some one work over time.

    Advice to Management

    take care of your tellers they are the one dealing with customers.


  2. "Lacking in recognition of employees at branch level"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    Pros

    onw of the better reasons to work for trustco is that it is relativly an asy job as a teller. doing the same things day in and day out makes it easy to learn and knowwhat you are doing. also having interaction with some of the reat customers makes it worth it.

    Cons

    trustco tends to pay their employees less then other banks would for doing the same amount of work. the hours are poor, being that we are scheduled to be at he branch when there are NO customers. poor use of resorces

    Advice to Management

    I think they should treat their employees better. whether it be higher salaries, bonuses more often then once a year, or just some basic recognition and appreciation for their employees other then managers.


There are newer employer reviews for TrustCo Bank Corp NY
There are newer employer reviews for TrustCo Bank Corp NY

See Most Recent

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