TrustCo Bank Corp NY - honestly dont care about their employees | Glassdoor
There are newer employer reviews for TrustCo Bank Corp NY
There are newer employer reviews for TrustCo Bank Corp NY

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"honestly dont care about their employees"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

Pros

Good place to work at if you have a good branch manager and head teller

Cons

Low pay will transfer you randomly even if you dont have transportation

Advice to Management

None actually they make a lot of money they really dont care about anyone, unscrupulous company by definition. They def could treat their lower employees better. they pay could be much better and some general consideration for your employees.

Other Employee Reviews for TrustCo Bank Corp NY

  1. Helpful (2)

    "No go Trustco"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at TrustCo Bank Corp NY full-time (More than a year)

    Pros

    ...... looks good on the resume

    Cons

    1) Branch management training is very poor. After a week of going through teller training you are put into the branches as a teller for two weeks than put into their training program for 6 weeks once a week. Training is awful and is often left to the managers in the branches to help assist you.

    2) LOW LOW LOW PAY! - hourly pay is just not cutting it when you get 0 COMMISSION on writting up morgages/refi/ HECL's.

    3) Traveling!- Customers complain about not seeing the same manager every week. since this is a floating position, you are sometimes put into 2 different branches in one days time.

    4) Poor employee appreciation. Tellers and managers seem worn out, and often not to pleasant to new faces(employees)

    5) Higher up management is a joke. These people dont have college degrees and make their employees stressed with "shopps" and have little appreciation of what lengths managers and tellers go through day in and day out.

    Advice to Management

    Management needs to look at the employees for advice and comments about what they are doing wrong and what they need to work on.


  2. "no growth,pays very low ,managers do every thing with out an assistance,trying to save on labor most managers work 6 day"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Center Manager
    Current Employee - Financial Center Manager
    Doesn't Recommend
    Disapproves of CEO

    Pros

    It is good for people who has no college edcuation.from regional to VP are not college edcuated.

    Cons

    no room for growth. low salary. Inaddition,employee don't stay long. every branch new faces every week.
    If employeework more than 40 hours don't get paid. some times manager or assistance manger get a warnning for allowing some one work over time.

    Advice to Management

    take care of your tellers they are the one dealing with customers.

There are newer employer reviews for TrustCo Bank Corp NY
There are newer employer reviews for TrustCo Bank Corp NY

See Most Recent

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