Tucows - Great ideas, no execution | Glassdoor
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Helpful (2)

"Great ideas, no execution"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Manager in Toronto, ON (Canada)
Former Employee - Manager in Toronto, ON (Canada)
No opinion of CEO

Pros

Great industry and very safe organization to work in terms of longevity. Customers are stickied to the product making it difficult to lose revenue from main revenue stream, so the stability, while can appear unstable, is very safe from going under. There are pockets of greatness within the organization that once aboard these teams the opportunities and experiences are very valuable for future development. The compensation and benefits for the staff are great, and are distributed to every level of the organization. This includes 3 weeks vacation, a great health spending account, RRSP matching plans and a shutdown during the Christmas holidays that do not reflect your personal vacation time.

Cons

Lack of leadership and support amongst parts of the mid-senior management team making it difficult to promote change. Organization as a whole has challenges learning from their mistakes. Half of the organization was working to win, the other half not engaged and more concerned with protecting themselves making it a challenging environment to work. Understaffed in certain departments for an organization of their reputation, callibre and ranking in the industry. Overstaffed in other areas. Slow to execute on great ideas which continuously makes them second rate when they used to be considered pioneers. That makes for a morale killing experience.

Advice to Management

You have great ideas, start executing and delivering in a timely manor.

Other Employee Reviews for Tucows

  1. Helpful (4)

    "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Phoenix, AZ
    Former Employee - Sales Representative in Phoenix, AZ
    Recommends
    Neutral Outlook

    I worked at Tucows part-time (More than 3 years)

    Pros

    This company is client/employee focused, you could work from home and still make decent salary.

    Cons

    It is completely commission based, if you strive hard to develop a disciplined approach to sales you will make it, entry level sales agent will find it difficult to breakeven without much experience in this job.

    Advice to Management

    management should consider paying some form of salary/commission and invest in more training for the entry level recruits


  2. Helpful (1)

    "Poor experience"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    I no longer work there

    Cons

    Management did not work with staff to ease workloads. Led to exodus of employees.

There are newer employer reviews for Tucows
There are newer employer reviews for Tucows

See Most Recent

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