Twilio - This company is outstanding | Glassdoor
  1. "This company is outstanding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Twilio full-time for more than a year

    Pros

    Work life balance is amazing, and each manager I've had has been extremely reasonable with expectations. Coworkers for the most part are great. Benefits are phenomenal

    Cons

    There is nothing to say negative about the company right now

    Twilio2019-09-24
  1. "Generally a good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Support Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Twilio full-time for more than 3 years

    Pros

    The culture has been amazing and seems to be getting better!

    Cons

    People are working so fast and so hard, they sometimes forget to slow down and document for the future.

    Twilio2019-11-12
  2. Helpful (2)

    "Used to be Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Twilio full-time for more than 3 years

    Pros

    CEO Knows what he's doing, business-wise Support for Remote work (WFH for locals, fully remote for select positions)

    Cons

    Lots of growth and associated pain Current management has a very top-down mentality, dictating stuff that should be left to teams, treating team members as fungible commodities they can just move around on a chess board Trying to save money by focusing on very junior hires and hiring in places like Estonia and India (moratorium on US hiring). Focus on junior devs means senior devs have to spend all their time... mentoring and aren't able to be Individual Contributors, which is unsatisfying for many and leads to pretty crappy code

    Show More

    Advice to Management

    Hire senior people who know how to get stuff done, and then let them decide how to do it

    Twilio2019-11-08

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