Twilio - Lack of leadership resulting in a lot of churn | Glassdoor
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Helpful (27)

"Lack of leadership resulting in a lot of churn"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Doesn't Recommend
Positive Outlook
No opinion of CEO

I worked at Twilio full-time

Pros

Super great product; lots of smart and fun people to work with; excellent benefits and perks.

Cons

Work comes in sideways all the time, disrupting many plans. Features seem to be more important than quality. There is a weird aura of dislike between different teams, with teams badmouthing each other, creating an uncomfortable and hostile work environment.

Advice to Management

Hire better leadership and foster growth within the company. Pay close attention to what makes people happy -- it's not just about the benefits and perks.

Other Employee Reviews for Twilio

  1. "Great Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Twilio full-time

    Pros

    The people and my team, Flexible working

    Cons

    No cons - I know.. but truly there wasn't any!

    Advice to Management

    Listen to your staff the know the business and have helped it get to where it is today. They will be the individuals to drive it to the next level.


  2. Helpful (5)

    "valley startup prepping for exit"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    loads of free stuff, very excitable environment, very talented crowd

    Cons

    massive age gaps between operations and management, all processes aimed at exit, negligence of quality outside of US, unsustainable people management, unequal compensation and benefits, technocratic management, massive turnover, huge losses of culture and talent over last 24 months

    Advice to Management

    employees do not exit

There are newer employer reviews for Twilio
There are newer employer reviews for Twilio

See Most Recent

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