Twitch - Obsessed with making employees happy | Glassdoor
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Helpful (19)

"Obsessed with making employees happy"

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Engineer in San Francisco, CA
Current Employee - Engineer in San Francisco, CA
Recommends
Positive Outlook
Approves of CEO

I have been working at Twitch full-time (More than 3 years)

Pros

It's very clear that Twitch believes the best way to have productive engineers is to make them happy. I'm often asked in 1:1s for feedback, pain points, and general well-being. My managers have been very transparent with their own goals in managing and I feel comfortable bringing up anything on my mind with my manager, even touchy subjects.

Twitch has done a great job keeping its startup gaming culture after the Amazon acquisition -- playing games at your desk is commonplace. Where another company may have employees walking by say things like "Games in the middle of the day eh?", Twitch employees instead come at you with "What deck you running?" or "WHAT A DEAD GAEM".

On the business side, the company cares deeply about broadcasters and it's refreshing to see business goals align so well with making users happy. Risky products that we're unsure about often go through talks with broadcasters for feedback, and the Partnerships team has gotten really good at facilitating these connections. I feel proud to work at a company that's so well-loved by its content creators.

Emmett is one of the smartest people I know and I could listen to him talk for hours.

Twitch employees are very open to ideas, arguments, and being wrong. Dozens of times I've joined into an ad hoc conversation I overheard and within minutes directly affected a product with my input.

The postmortem culture, in most areas of the company, is well-intentioned and blameless. Problems don't often come down to "I screwed up, won't happen again"; they correctly go beyond that into "together we've built a system that allowed a screw up to take down the site; how do we fix that?". Some areas of the company lag behind here -- the video team's culture is infamous for being isolated from the rest of engineering and its ideals, for better or worse -- but in general it's good.

Cons

I said above that Twitch has kept its startup culture, but there are other things that it hasn't kept. Initially, Amazon was completely hands-off with the acquisition, which was great. But very, very slowly they're creeping into the scene, needing to approve all compensation adjustments, wanting to build coordinated products, Amazonifying all Twitch laptops, teaching us about interviewing, requiring periodic security training, getting Amazon badges and turnstiles, etc.

Each case individually isn't a big deal and is backed by good reasons (lots of these are "we need to fix <scaling issue> and Amazon already has so let's use their solution), but I can't deny that over time it becomes more and more apparent that we're an Amazon company whose large decisions need to go through our friends in Seattle. For now this doesn't affect me a ton, but I imagine within a couple of years I'll be ready to leave for something smaller.

Advice to Management

Identify and fix the issues that cause people to think of Amazon as Big Brother. This isn't an easy thing to do. But if the creep keeps happening at the same rate, people will leave.

Twitch Response

Jun 6, 2016

Thanks for the review and feedback! To be clear, while I understand your perspective - all of the decisions on the things you mentioned were made by the Twitch executive team. At the end of the... More

Other Employee Reviews for Twitch

  1. Helpful (4)

    "NYC Twitch Office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Twitch full-time (More than a year)

    Pros

    Constantly being challenged creatively and intellectually.
    Amazing team mentality and family atmosphere

    Cons

    Long hours working with west coast teams

    Advice to Management

    Provide compensation increases based more heavily on merit rather than time at company

    Twitch Response

    Jun 6, 2016

    Thanks for the review and feedback! Twitch NYC rocks- Arthur Yamamoto / Director of Recruiting


  2. Helpful (1)

    "Great product / people | All just hiring | Few promotions | Becoming too top-heavy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing
    Current Employee - Marketing
    Recommends
    Positive Outlook

    I have been working at Twitch full-time

    Pros

    * Amazing product
    * Amazing people, most truly care about the product and "get it"
    * Empowering management that notices and rewards those who do a good job
    * Fantastic perks
    * Best exec team I've worked for so far

    Cons

    * Hiring directors / managers rather than promoting people who have contributed
    * Politics (In the past this was less of a problem)

    Advice to Management

    Promote within instead of hiring managers who don't know the industry / don't know Twitch.
    Keep telling people "great job" and giving credit.
    Ask people for feedback and listen (this happens most of the time).
    Everything else is wonderful, please keep doing what you're doing.

    Twitch Response

    Jun 6, 2016

    Thanks for the review and feedback! - Arthur Yamamoto / Director of Recruiting

There are newer employer reviews for Twitch
There are newer employer reviews for Twitch

See Most Recent

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