U-Haul - Working with the public sucks. | Glassdoor
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There are newer employer reviews for U-Haul

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"Working with the public sucks."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative in Grand Forks, ND
Current Employee - Customer Service Representative in Grand Forks, ND
Recommends
Positive Outlook

I have been working at U-Haul part-time (Less than a year)

Pros

Wages are competitive for the area. You are usually always on the go and makes the day go by fairly fast. You get to do many different things throughout the day so it doesn't feel repetitive.

Cons

Working with the public just plain sucks. People will whine and complain about everything and they won't understand a single thing about how you operate so you pretty much have to simplify things down into baby terms. Also getting everything done that needs to be done in a day can be hard at times. More employees are needed in the summer months.

Advice to Management

Hire more employees during the summer so operations can run smoother.

Other Employee Reviews for U-Haul

  1. "Its a job ."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kenosha, WI
    Current Employee - Anonymous Employee in Kenosha, WI
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at U-Haul full-time (More than a year)

    Pros

    keeps you busy, something new every day.

    Cons

    dealing with the public isnt allways fun.

    Advice to Management

    more company employees


  2. "Stressful, but potential to move up."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in East Alton, IL
    Former Employee - Customer Service Representative in East Alton, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at U-Haul part-time (Less than a year)

    Pros

    - Plenty of training opportunities
    - Ability to transfer
    - Ability to move up over time

    Cons

    - High-stress environment
    - Some quotas
    - Logistics are not the bext
    - High turnover

    Advice to Management

    Improve the quality control for all rental trucks. Simply checking fluids will not do in all cases.

There are newer employer reviews for U-Haul
There are newer employer reviews for U-Haul

See Most Recent

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