U-Haul - U-Haul Reservations Manager | Glassdoor
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"U-Haul Reservations Manager"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Reservation Manager in College Park, GA
Current Employee - Reservation Manager in College Park, GA
Recommends
Neutral Outlook
No opinion of CEO

I have been working at U-Haul part-time (Less than a year)

Pros

Part-time, flexible hours, offer some benefits to part-time employees, company discounts, relationships with many company associates and dealers.

Cons

Part-time jobs with no future for full-time in the respective position.

Advice to Management

Cross train employees.

Other Employee Reviews for U-Haul

  1. Helpful (11)

    "GM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager
    Current Employee - General Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at U-Haul full-time

    Pros

    Lots of turnover = opportunity?

    Cons

    The rental equivalent of Wal-Mart -- rigorously anti-union (have shut down entire shop plantations over it). The payroll is absolutely embarrassing and ensures that the totality of things to be completed will never actually happen, which means that blame must be placed somewhere on the retail level. Center was given enough to payroll to run the entire operation with just me and a single counter person MOST OF THE TIME. At the time I was hired, I realized I was one of many, as 95% of the GMs in the entire region had not been there more than 10 months or so.
     If someone wants a hitch done you are supposed to drop everything and either the manager or counter person is expected to be able to do it. That's right, they will tell you to your face that anyone working there with zero mechanical experience will be held liable for the quality of the piece of steel they are often drilling in, and the wiring that they are splicing in to a customer's car. You will be given no mechanic at all, and be expected to actually maintain a fleet of 60something pieces of rental equipment with a series of part-timers making 10/hr.
     They expect you to "manage 30% of the time," the rest being regular old manual labor: cleaning trucks, working the counter, hooking up trailers, installing wiring on someone's personal vehicle. Trucks will regularly be gone for a month to get any kind of repair done because the off-site shop is absolutely swamped, at their own admittance. And if it goes there and something's not actually wrong then they will look at you, the mechanic-less manager, and act like it is your fault.
    They want to believe they are special and that it takes some kind of "special U-Haul person" to get in with their little game. This is really just another way of saying 'no one wants this job for a reason.' There is a reason why 7 different GMs were fired in 7 weeks.

    Advice to Management

    You are not special, and believing so is just a way of excusing yourself from that facts that are plain to see for the rest of society. They are laughing at you.


  2. Helpful (1)

    "Great job for students, mothers, & part-timers!"

    StarStarStarStarStar
    Former Employee - E-center Sales & Reservation in Phoenix, AZ
    Former Employee - E-center Sales & Reservation in Phoenix, AZ

    I worked at U-Haul part-time (Less than a year)

    Pros

    Virtual Job, Great training!! Management have friendly attitude.

    Cons

    Pay is very low chance for incentives, bonuses

    Advice to Management

    Need to upgrade salary.

There are newer employer reviews for U-Haul
There are newer employer reviews for U-Haul

See Most Recent

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