U-Haul - A relatively easy-going company, with random but frequent enforcement of silly policy | Glassdoor
There are newer employer reviews for U-Haul
There are newer employer reviews for U-Haul

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Helpful (3)

"A relatively easy-going company, with random but frequent enforcement of silly policy"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative in Chicago, IL
Current Employee - Customer Service Representative in Chicago, IL
Recommends
Positive Outlook
Approves of CEO

I have been working at U-Haul part-time (More than 5 years)

Pros

-Very little bureaucracy with their open-door policy
-Flexible work schedule for part-time employees
-New things to deal with every day
-Available bonuses if managers choose to give them

Cons

-Open every holiday except Christmas
-Long, long hours for managers
-People who are moving (U-Haul's target clientele) tend to be on edge and unfriendly

Advice to Management

Make sure to keep your employees motivated. Regional managers - be involved, be friendly. Don't be the boss everyone is afraid of. Be knowledgeable, don't act like you are above customer service. It reflects VERY poorly on your character and makes it nearly impossible to lead effectively.

Other Employee Reviews for U-Haul

  1. Helpful (3)

    "Worst training, for work at home"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Center Sales in Phoenix, AZ
    Current Employee - Center Sales in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at U-Haul part-time (Less than a year)

    Pros

    Paid on time, other workers are mostly nice, even people calling in were for the most part nice, sa not so nice.

    Cons

    Not proper training, you get two different ones each say different things, then SA say another! Then you lose your bonus for everything!

    Advice to Management

    Better training


  2. Helpful (1)

    "Too much work for little pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Bend, OR
    Current Employee - Assistant Manager in Bend, OR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at U-Haul full-time (More than a year)

    Pros

    They offer Great full time benefits.

    Cons

    Doing way more work than what you are getting paid for.

    Advice to Management

    Make sure to hire general managers that aren't afraid of confrontation.

There are newer employer reviews for U-Haul
There are newer employer reviews for U-Haul

See Most Recent

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