U.S. Bank - Customer Service Manager | Glassdoor
There are newer employer reviews for U.S. Bank
There are newer employer reviews for U.S. Bank

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"Customer Service Manager"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Manager in Las Vegas, NV
Current Employee - Customer Service Manager in Las Vegas, NV
Recommends
Positive Outlook
No opinion of CEO

I have been working at U.S. Bank full-time (More than 5 years)

Pros

There is a lot of opporunity to move around. If you are meeting your goals and developing your team, you will be recognized.

Cons

sometimes makiing your Quaterly bonus can be a challenge but obtainable.

Advice to Management

Dont cap the manager bonus.

Other Employee Reviews for U.S. Bank

  1. "It is a small, closed mentality bank with lacking technology"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Co-Manager in Phoenix, AZ
    Current Employee - Co-Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (More than a year)

    Pros

    Less supervision, laid back. I have worked for larger banks, and the reporting here is all manual and pointless. I think this bank needs to make some strides in the technology department.

    Cons

    Overall, a family type of feeling. The DM's seem very nice and always very positive. I like this DM more than most I have had in the past. The company is in a great financial position.

    Advice to Management

    Technology!!!


  2. Helpful (1)

    "Ok Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Co-Manager in Las Vegas, NV
    Current Employee - Co-Manager in Las Vegas, NV
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (More than 3 years)

    Pros

    Great support not alot of politcs

    Cons

    Grueling schedule and pace at an instore, too much going to do job effectively

    Advice to Management

    Give employees better work/life balance.

There are newer employer reviews for U.S. Bank
There are newer employer reviews for U.S. Bank

See Most Recent

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