U.S. Bank - Be prepared to sell | Glassdoor
There are newer employer reviews for U.S. Bank
There are newer employer reviews for U.S. Bank

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Helpful (1)

"Be prepared to sell"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - In Store Co-Manager in Sacramento, CA
Former Employee - In Store Co-Manager in Sacramento, CA
Doesn't Recommend
Neutral Outlook
Approves of CEO

I worked at U.S. Bank full-time (More than 3 years)

Pros

This is a publicly traded corporation which means you can have great job security if you excel at sales however this also compromises the best interest of your customer as the sales quotas become almost unobtainable.

Cons

There would be conference calls stating we needed to sell "10 credit cards in one day". How is that in the best interest of the customer? How does that make an employee feel when he/she does not reach that unrealistic goal? You have to definitely have a stomach for sales.

Advice to Management

Choose your team wisely. Everybody has their own agenda for working at a corporate bank and very few have authentic reasons to be there.

Other Employee Reviews for U.S. Bank

  1. "A great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Property Manager in Salt Lake City, UT
    Current Employee - Property Manager in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (More than 3 years)

    Pros

    Starting from the top, you can tell that the Executive committee at US Bank has their finger on the pulse of the Financial industry, allowing them to much more proactive than their peers when it comes to making decisions. I have nothing but full confidence that they know how to lead one of the largest financial institutions in America. Their salary is competitive within the industry. They also make a serious commitment to their employers growth within the company and their careers. Financial products offered to their customers are competitive.

    Cons

    Despite recent attempts to upgrade all the I.T. services at every location, they still seem to be technologically behind regarding software and systems. It would have been nice if they had upgraded their phones during the I.T. upgrade. Also, many facilities they occupy and furniture at locations are both majorly outdated and there doesn't seem to be much of a commitment to improve.

    Advice to Management

    Upgrade phone systems and put a bit more reasonably amount of money into furniture and buildings in order to improve the customer experience. I'm not talking about 5 star accommodations, just some newer furniture and carpet/tile would go a long way.


  2. Helpful (1)

    "Deliver at all costs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Co-Manager in Sacramento, CA
    Former Employee - Co-Manager in Sacramento, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at U.S. Bank full-time (More than 3 years)

    Pros

    The pros vary upon what it is that you seek from an employer. If you like someone else giving you objectives and rewarding you for reaching them, this employer (just like many other corporate structures) offers an environment for such. This could be considered an ideal corporate banking position if you really are looking for "stability" as far as corporate banks are concerned.

    Cons

    Just like many corporate or publicly traded companies, the structure is highly geared toward quarterly performance. Therefore, you are obligated to make an effort to reach your objectives. Unfortunately, the bar will be raised each year or quarter along with any incentive plans meaning you could potentially face a crossroad where the interest of the customer could be squandered because of the pressure to meet your quarterly thresholds.

    Advice to Management

    Be cautious of what you share with not only your team, but other members of management. Everybody has their own reasons for working at a corporate bank. It is important to respect those members who wholeheartedly believe in the company and it is more important to decipher them from those who have other motives. It is important that you can comfortably surround yourself with people who best complement your work ethic so when the pressure is really on, you have a team or friend to support you.

There are newer employer reviews for U.S. Bank
There are newer employer reviews for U.S. Bank

See Most Recent

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