U.S. Bank - Its not a terrible place to work... | Glassdoor
There are newer employer reviews for U.S. Bank
There are newer employer reviews for U.S. Bank

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"Its not a terrible place to work..."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Fraud Detection Analyst in Fargo, ND
Current Employee - Fraud Detection Analyst in Fargo, ND
Recommends
Positive Outlook
Approves of CEO

I have been working at U.S. Bank full-time (More than 5 years)

Pros

There are lots of schedule options depending on your needs. Many different entry level jobs available.

Cons

Many different entry level positions should mean many opportunities for advancement, but not really.

Other Employee Reviews for U.S. Bank

  1. Helpful (1)

    "Personal Banker 24 Hour Contact Center"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker Contact Center in West Allis, WI
    Former Employee - Personal Banker Contact Center in West Allis, WI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at U.S. Bank full-time (Less than a year)

    Pros

    Company does some really good things regarding community involvement and offers paid volunteer hours for employees, Company is very operationally sound and stable and they are always hiring.

    Cons

    Speaking only based on experience in the 24 Hour Contact Center (Call Center)... If you like to be picked apart and treated like a child rather than a professional, this might be a great job for you! Micromanagement to the extreme, management team does not respect or listen to ideas or opinions of their employees, extreme top down management, poor communication between departments = poor experience for customers, management team does not support team members well, Personal Bankers are given no freedom to make decisions on their own, if you are a sales superstar you can have the worst customer satisfaction and call evaluation scores ever and management leaves you alone but if you are barely making your sales goals expect to have every little aspect of how you do your job critiqued. Extremely low employee morale and high turnover rate. Overall it was just a very negative environment.

    Advice to Management

    Value your employees. Don't treat them like children, give them a little autonomy and morale will improve as will employee retention. Encourage more cross-communication between departments which will make things easier for your employees to do their jobs and improve the customer experience as well.


  2. "Not Great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - In Store Banker in Boise, ID
    Former Employee - In Store Banker in Boise, ID
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at U.S. Bank full-time (More than a year)

    Pros

    Positive Hiring Experience, good co-workers, compensation for sales performance

    Cons

    High turnover, varying workhours, compensation for sales performance

    Advice to Management

    Create a more friendly internal culture, rather than a negative punishing mindset

There are newer employer reviews for U.S. Bank
There are newer employer reviews for U.S. Bank

See Most Recent

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