U.S. Bank - US Bank | Glassdoor
There are newer employer reviews for U.S. Bank
There are newer employer reviews for U.S. Bank

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"US Bank"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Minneapolis, MN
Current Employee - Anonymous Employee in Minneapolis, MN
Recommends
Positive Outlook
Approves of CEO

I have been working at U.S. Bank full-time (More than 3 years)

Pros

Good place to work, good benefits and job satisfication.

Cons

Not much room to grow

Other Employee Reviews for U.S. Bank

  1. "HIGH STREES FOR LITTLE INCENTIVE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Banker
    Former Employee - Banker
    Doesn't Recommend
    Approves of CEO

    I worked at U.S. Bank full-time

    Pros

    Opportunities available for those with little or no banking experience
    Fairly generous vacation time from the start
    Friendly co-workers

    Cons

    Very high turnover=unknowlegeable management and staff
    Short staffed 95% of the time in busy branch
    Manager constantly gave useless "coaching" sessions when you actually had a lot of work to get done
     Pressure from management to perform, micromanaging
    High sales goals for little incentive

    Advice to Management

    Hire better managers and find ways to keep good employees with the bank


  2. Helpful (1)

    "Personal Banker 24 Hour Contact Center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker Contact Center in West Allis, WI
    Former Employee - Personal Banker Contact Center in West Allis, WI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at U.S. Bank full-time (Less than a year)

    Pros

    Company does some really good things regarding community involvement and offers paid volunteer hours for employees, Company is very operationally sound and stable and they are always hiring.

    Cons

    Speaking only based on experience in the 24 Hour Contact Center (Call Center)... If you like to be picked apart and treated like a child rather than a professional, this might be a great job for you! Micromanagement to the extreme, management team does not respect or listen to ideas or opinions of their employees, extreme top down management, poor communication between departments = poor experience for customers, management team does not support team members well, Personal Bankers are given no freedom to make decisions on their own, if you are a sales superstar you can have the worst customer satisfaction and call evaluation scores ever and management leaves you alone but if you are barely making your sales goals expect to have every little aspect of how you do your job critiqued. Extremely low employee morale and high turnover rate. Overall it was just a very negative environment.

    Advice to Management

    Value your employees. Don't treat them like children, give them a little autonomy and morale will improve as will employee retention. Encourage more cross-communication between departments which will make things easier for your employees to do their jobs and improve the customer experience as well.

There are newer employer reviews for U.S. Bank
There are newer employer reviews for U.S. Bank

See Most Recent

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