U.S. Bank - Valuable experience and a place you can be proud to be associated with | Glassdoor
There are newer employer reviews for U.S. Bank
There are newer employer reviews for U.S. Bank

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"Valuable experience and a place you can be proud to be associated with"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Manager in Columbus, OH
Former Employee - Customer Service Manager in Columbus, OH
Recommends
Positive Outlook
Approves of CEO

I worked at U.S. Bank full-time (More than a year)

Pros

Great education and training opportunities. Promotions and cross training and moves between different functional areas are very accessible.

Cons

Seems to be trending more and more to a sales driven culture at the expense of outstanding service and doing what is best for the customer. Limited presence in central Ohio and limited advertising/promotion.

Advice to Management

Improve compensation. Compensation quality should match organization quality. Re-examine some products and policies that are not necessarily in the customers best interests but are in place simply as high revenue sources....overdraft policies, payday advances, check deposit by phone fees.

Other Employee Reviews for U.S. Bank

  1. Helpful (1)

    "Sr. Product Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Manager in Minneapolis, MN
    Current Employee - Senior Product Manager in Minneapolis, MN
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (More than a year)

    Pros

    US Bank is a solid, financial stable company with solid, strong executive leadership. It supports a good work/life balance. US Bank is a great supporter of the community and encourages employees to volunteer by provided paid time off.

    Cons

    Salaries start out low but if you get promoted, you have opportunities to get bigger bonuses.

    Advice to Management

    Just speaking to my department, not the executive level, managers do not groom you for the next level or explain what skills/experience they are looking for. Managers need to provide more feedback to employees.


  2. "Investigations Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Investigations Analyst in Minneapolis, MN
    Former Employee - Investigations Analyst in Minneapolis, MN
    Recommends
    Approves of CEO

    I worked at U.S. Bank full-time (More than 5 years)

    Pros

    -Enjoyed the people I worked with
    -Ample vacation time
    -Overall good job

    Cons

    -Very little room to advance within the department
    -Pay wasn't great

There are newer employer reviews for U.S. Bank
There are newer employer reviews for U.S. Bank

See Most Recent

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