Employee Review

  1. 5.0
    Former Employee, more than 8 years

    Amazing employer!

    Mar 25, 2021 - Personal Banker 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Training, happy co-workers, benefits, bonus compensation

    Cons

    I don’t really have many cons. There are some management that is not on par and don’t appreciate people who are.

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  1. 5.0
    Current Employee

    U.S. Bank - TOS

    Jul 30, 2021 - Data Architect in Minneapolis, MN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Excellent work life balance. Strong leadership. Opportunities for growth.

    Cons

    promotions occur very rarely for excellent work exceeding expectations.

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  2. 2.0
    Former Employee, less than 1 year

    Mortgage Customer Service Representative

    Jul 29, 2021 - Customer Service Representative in Irvine, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    PTO, work from home, that’s it. Most of the time your coworkers are more help than your supervisor or manager. My supervisor was one of the better ones.

    Cons

    Pay is awful. The raise was 1%. Customers are rude and will curse you out. They micromanage. You will have to update your supervisor every time you get up to use the bathroom. Calls are back to back you’ll be lucky if you get more than 10 seconds to breath. They will make you do force overtime every Monday. Some days they will change your hour lunch to 30 mins on the spot. The only career opportunity would be moving up to a senior representative then a supervisor for the call center.

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