U.S. Cellular - This place is awesome! Seriously! | Glassdoor
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There are newer employer reviews for U.S. Cellular

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Helpful (1)

"This place is awesome! Seriously!"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Store Manager in Tulsa, OK
Current Employee - Store Manager in Tulsa, OK
Recommends
Approves of CEO

Pros

- Career growth for proactive motivated people
- Very supportive management
- Open to feed back
-customers really are a lot happier than at our competitors
-touchy feely culture (but in a good way)
-becoming more competitive all the time
-Take employee growth very seriously
-Serious about serious talent

Cons

- Incorrect public perceptions about the company and its capabilities are still prevalent
-Very competitive industry, not for the people who can't handle constant change
-Work/ life balance is tough, but necessary to stay in the game

Advice to Management

Continue to make the hard decisions to keep the company competitive. And, continue to do things that will make us different from other wireless companies.

Other Employee Reviews for U.S. Cellular

  1. Helpful (1)

    "Working at US Cellular has changed my life"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Coach in Marion, IA
    Current Employee - Customer Service Coach in Marion, IA
    Recommends
    Approves of CEO

    Pros

    Working for a company such as US Cellular brings new experiences and perspectives on a work environment. Everyone I work with shows passion towards a common goal. It is a place that is focused on behaviors not micromanaging numbers. It's a place where behaviors are coached to truly help individuals at all levels increase performance and overall help become a better person.

    Cons

    Working in a call center environment in general, one can find it somewhat challenging for particular time off, however that is the nature of the beast. At US Cellular the leader support does truly care and will do whatever possible to help another out. There are options as well, for example in customer service if you are not able to take benefit time, you can trade shifts with another associate. So really it is not a downside, it is just a challenge in the type of environment where customers need us.

    Advice to Management

    Continue what you do!


  2. Helpful (1)

    "Political and fearful place of employment"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Store Manager in Roanoke, VA
    Current Employee - Retail Store Manager in Roanoke, VA
    Doesn't Recommend
    Approves of CEO

    Pros

    Great pay
    Cool toys to play with as the technology changes frequently
    Customer Focused
    Co-workers normally work together as a team

    Cons

    Work/Life Balance
    Political establishment of Senior and Market Leaders
    Slow to react or adapt to market changes and challenges
    Fearful work environment
    Secretive and often manipulative

    Advice to Management

    Please listen to your front-line associates and their leaders. If there are challenges in the market, it is often NOT just a reflection of them. Market Leaders need to be evaluated with the same vigor as the customer facing leaders and associates. Turnover rate getting out of control? Look REAL deep into the cause......

There are newer employer reviews for U.S. Cellular
There are newer employer reviews for U.S. Cellular

See Most Recent

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