U.S. Cellular - The best place to work in this area without a degree | Glassdoor
There are newer employer reviews for U.S. Cellular
There are newer employer reviews for U.S. Cellular

See Most Recent

"The best place to work in this area without a degree"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Peoria, IL
Current Employee - Anonymous Employee in Peoria, IL
Recommends
Approves of CEO

Pros

US Cellular is the one company that I have worked for that genuinely cares about its associates. The customers matter at a level that is not seen anywhere else in the industry.

Cons

If you get good at a role, you can stay there until you either accept that you're going nowhere, or move on to a different company.

Other Employee Reviews for U.S. Cellular

  1. Helpful (3)

    "My 7 year Experience..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Wireless Consultant in Chicago, IL
    Current Employee - Retail Wireless Consultant in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at U.S. Cellular full-time (More than 5 years)

    Pros

    * Great Benefits.
    * Gain Good Experience with access to unlimited trainings and sales tools\
    * Diversity - (at least in my experience in Chicago)
    * Free Cell Phone Service for employees, and $15 a month for family.

    Cons

    * Constant Stress: Dealing with customers and management can take its toll.
    * Perpetual Meetings: Get ready to bash your head in, meetings, meetings, and more meetings. 95% of them are completely useless and simply waste your time.
    * Brainwashing: The meetings serve one purpose and that's to brainwash employees into gulping the kool-ade, and reinforce the fear factor that keeps employees here.
    * Weird Religious Jargon and Culture: A few years back they called employees CRUSADERS for US Cellular. The company slogan is "BELIEVE in something better." The plans are called BELIEF plans.
    * Commission Changes: Every year for seven years the payout on commissioned transaction has diminished, add that to a weak economy and you're making 1/4 the money, and working 3 times as hard.
    * Incompetent Management: Since the commission changes, many of the best sales employees left to other companies or moved up to management. A good sales employee does not necessarily translate into a good manager.
    * Callous Upper Management: Years ago an employee felt like upper management cared for each individual, those managers died, left or were fired. The new crew could care less for your well-being. They make employees feel like they're dispensable. What do you expect when the new CEO is a former McDonald's executive?
    * No Work-Life Balance: They will bleed you until you have no personal life. The needs of the business are GOD, and you must constantly accommodate at your own expense.

    Advice to Management

    ALL YOUR EMPLOYEES ARE DISGRUNTLED AND DISSATISFIED. Make them happy and then you'll see positive change.


  2. "U.S. Cellular is a wonderful company that prides itself in providing customers with the best experience."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Approves of CEO

    Pros

    Great company that takes pride in its customers, associates, and products.
    Excellent Benefits
    Growth opportunities

    Cons

    Speed to market is moderately slow in a fast industry


There are newer employer reviews for U.S. Cellular
There are newer employer reviews for U.S. Cellular

See Most Recent

Work at U.S. Cellular? Share Your Experiences

U.S. Cellular
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or