U.S. Cellular - Always changing, though I feel it's negatively it may just be my pessimism | Glassdoor
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There are newer employer reviews for U.S. Cellular

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Helpful (2)

"Always changing, though I feel it's negatively it may just be my pessimism"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Service Technician in Des Moines, IA
Current Employee - Service Technician in Des Moines, IA
Recommends
Neutral Outlook
No opinion of CEO

I have been working at U.S. Cellular full-time (More than 5 years)

Pros

Good pay, easy job, OT not required, vacation/sick/personal time provided.

Cons

Almost required to participate in sales. Upper management seems too money driven and less employee satisfaction driven

Advice to Management

Remember one of the core selling points of becoming an associate of USCC, WORK/LIFE BALANCE. It's almost non existent and it's only getting worse.

Other Employee Reviews for U.S. Cellular

  1. Helpful (1)

    "Good company for people who just want to tread water; not good for the ambitious"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at U.S. Cellular full-time

    Pros

    The work life balance is good, and the people are generally nice. The 401k match is low, but the vesting period is short. They pay bonuses even if the company doesn't meet its goals.

    Cons

    They don't offer much time off to start and won't let you negotiate for more. They keep people who aren't skilled at their jobs as long as they fit in with the culture. There is very little room for upward movement. You can be an expert in your field, but if you're not a cultural fit by your manager's definition (and it's very subjective), you won't succeed.

    Advice to Management

    The D.O. is preventing you from acquiring and keeping high performers.


  2. "Just OK"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Wireless Consultant in Chicago, IL
    Former Employee - Retail Wireless Consultant in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at U.S. Cellular full-time (More than 3 years)

    Pros

    Customer service oriented, competitive pay, company gets all employees together each year for a kickoff where employees are allowed to mingle with the executives. The company cares about it's customers to a great extent.

    Cons

    Low tolerance for mistakes, high turnover. Long tenured associates are quick to be let go. High turnover amongst management and employees. They are slow to transition to new industry trends.

There are newer employer reviews for U.S. Cellular
There are newer employer reviews for U.S. Cellular

See Most Recent

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