U.S. Cellular - Let the games begin | Glassdoor
There are newer employer reviews for U.S. Cellular
There are newer employer reviews for U.S. Cellular

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Helpful (1)

"Let the games begin"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Retail Sales Consultant in Coos Bay, OR
Current Employee - Retail Sales Consultant in Coos Bay, OR
Doesn't Recommend
Negative Outlook
No opinion of CEO

I have been working at U.S. Cellular full-time (More than a year)

Pros

Good pay, smaller wireless company, one of the few wireless stores that let you still have a desk

Cons

Lots of Kool aide to drink, bad business model, no long term future in wireless

Advice to Management

Just finally sell, and get it over with

Other Employee Reviews for U.S. Cellular

  1. Helpful (3)

    "Full of hype"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Knoxville, TN
    Former Employee - Customer Service Representative in Knoxville, TN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at U.S. Cellular full-time (More than 5 years)

    Pros

    Good salary and great benefits.

    Cons

    High turnover. Incompetent employees on all levels. The public mantra for US Cellular is the "best customer service in the industry." Not true. And if you are a current employee, please do not like your supervisor. If you do, they get fired. US Cellular's mentality is that if you like your supervisor, then you are working for them and not the company. Go figure!

    Advice to Management

    Until you actually work the jobs of the employees, quit making decisions that effectively negates "best customer service in the industry."


  2. Helpful (2)

    "Call Center Criteria"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Knoxville, TN
    Former Employee - Customer Service Representative in Knoxville, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at U.S. Cellular full-time (More than 3 years)

    Pros

    Pay is excellent
    Benefits Are Great
    Other associates are good people

    Cons

    New Hired associates are held to a standard that is unattainable - after 6 weeks you are expected to know policies and procedures as well as a seasoned associate, and if not - see ya! I've seen several people fired ovrlittle mistakes that new associates make. You are driven by fear. You come in to work everyday scared you'll be fired. Everyone is scared to death of the all might "Privacy Violation".


There are newer employer reviews for U.S. Cellular
There are newer employer reviews for U.S. Cellular

See Most Recent

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