U.S. Cellular - A lot of opportunity to learn and grow | Glassdoor
There are newer employer reviews for U.S. Cellular
There are newer employer reviews for U.S. Cellular

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"A lot of opportunity to learn and grow"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Oracle Database Administrator in Bensenville, IL
Current Employee - Oracle Database Administrator in Bensenville, IL
Recommends
Neutral Outlook
Approves of CEO

I have been working at U.S. Cellular full-time (More than 5 years)

Pros

A lot of technology to learn and good working environment

Cons

work long hours (poor work/life balance

Advice to Management

Improve employee wor/ life balance

Other Employee Reviews for U.S. Cellular

  1. "Was, at one time, the best company I've worked for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Wireless Consultant in Midwest City, OK
    Former Employee - Retail Wireless Consultant in Midwest City, OK
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at U.S. Cellular full-time (More than 3 years)

    Pros

    Best call quality in their markets, extremely customer focused, used to have excellent employee/employer relationships, used to have an above standard commission structure, used to have excellent employee recognition.

    Cons

    Commission was cut in half, micro managed every employee, increased duties of sales consultants without increasing pay. In fact, they took commission away. Promotions were given to less qualified individuals.

    Advice to Management

    Try understanding that without sales people, there would be no increased customer base. If you're going to cut pay, take it from the people who make 6 figures instead of people who work mostly on commission. Before implementing policies and regulations, try asking the employees who deal with customers on a daily basis how the new regulations or policies might impact them or customers.


  2. "Cares about their employees in every way!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Chicago, IL
    Current Employee - Sales Manager in Chicago, IL
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at U.S. Cellular full-time (More than a year)

    Pros

    40 hour work week for managers. Never bugged on your days off or vacations. GREAT work/life balance. Training is continuous and wonderful. Benefits for employees are endless. They want their employees to succeed and they help you get to wherever you want to go or whatever you want to be!

    Cons

    The company is very FOR their customer which is not a bad thing at all, however you can do almost anything possible to please the customer. This causes grey areas at times because one store or leader may do something for the customer and then they come to your store and you may not want to do the same.

    Advice to Management

    Continue what you are doing, you are up front with your associates and leaders and it helps. We are never in the dark.


There are newer employer reviews for U.S. Cellular
There are newer employer reviews for U.S. Cellular

See Most Recent

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