U.S. Cellular - Professional Company that tries to do right by their customers and their employees | Glassdoor
There are newer employer reviews for U.S. Cellular
There are newer employer reviews for U.S. Cellular

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"Professional Company that tries to do right by their customers and their employees"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Waukesha, WI
Former Employee - Customer Service Representative in Waukesha, WI
Recommends
Positive Outlook
Approves of CEO

I worked at U.S. Cellular full-time (More than 3 years)

Pros

focuses on the correct, up to date training, and focuses on results. Offers cafeteria, free meals at times, and freebies for rewards.

Cons

Management is always listening in on your phone conversations with customers. Employees must have excellent listening skills and appropriately resolve any customer issues, which is great for the customer but can cause a bit of stress knowing that you are being listened to, and judged at any time!

Advice to Management

while up to date training is good, focus on developing employees for future promotions and encouraging them!

Other Employee Reviews for U.S. Cellular

  1. "Morale in Controller's Group Headed South"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accountant in Chicago, IL
    Former Employee - Accountant in Chicago, IL
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at U.S. Cellular full-time (More than 5 years)

    Pros

    The company provides good benefits and salary. There are a lot of great people who work there. Good food during close!

    Cons

    There are unrealistic expectations in the Controller's Group. You have to drink a lot of Kool-Aid. There is no work/life balance.


  2. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Bedford, NH
    Former Employee - Sales Representative in Bedford, NH
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at U.S. Cellular full-time (More than 3 years)

    Pros

    Changing technology makes this company fun to work for.

    Cons

    Not the best benefits in the industry.

    Advice to Management

    Need to develop better work-life balance programs

There are newer employer reviews for U.S. Cellular
There are newer employer reviews for U.S. Cellular

See Most Recent

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