UMUC - Good people but little advancement opportunity | Glassdoor

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There are newer employer reviews for UMUC

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"Good people but little advancement opportunity"

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Specialist in Adelphi, MD
Former Employee - Specialist in Adelphi, MD
Recommends
Neutral Outlook

I worked at UMUC full-time (More than 3 years)

Pros

Great benefits.
Great people.
Outside of the Enrollment Management department, the university was a great place to work - fair pay, great benefits, and management who cared about their staff instead of the numbers.
The mission of the university was a very positive one that I (and much of the staff) believe in.

Cons

The culture of "enroll no matter what" lead to some bitterness in lower-level staff.
Advancement opportunities are only available if you know the right people.
The break-up of the locations for the various departments made communication and support much more difficult.
Pay freezes made raises non-existent.

Advice to Management

Put people in management positions who actually know how to manage. Too many supervisors are promoted not because they have management experience but because they've been there for a long time and are seen to "deserve" to finally get a promotion.

Other Employee Reviews for UMUC

  1. Helpful (2)

    "Struggling with Strategic Vision and Execution"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Director in Largo, MD
    Current Employee - Assistant Director in Largo, MD
    Doesn't Recommend
    Negative Outlook

    I have been working at UMUC full-time (More than a year)

    Pros

    The teleworking option is good and have recently added flex time and compacted scheduling.
    Building very nice to work in - very contemporary and great art all around
    Benefits good and compensation is solid

    Cons

    No career development pathway
    Not much advancement - certainly no structured advancement
    Not much fiscal flexibility -- currently in fiscal restraint
    Culture is tough to take -- lots of sacred cows
    All of the senior positions have been in transition for the last year or so -- just now starting to make them permanent.
    Budget cuts are brutal to growth and development.

    Advice to Management

    Need more transparency in communication and need clear career paths for all levels of management.
    This could be a great place to work with a different strategy.
    Limited accountability and more limited empowerment -- parenting approach to management


  2. Helpful (3)

    "Hoping for Change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Master Academic Advisor
    Current Employee - Master Academic Advisor
    Doesn't Recommend
    Negative Outlook

    I have been working at UMUC full-time (More than 3 years)

    Pros

    Absolutely fantastic education and teaching staff

    Cons

    -No communication from upper level management
    -Work environment doesn't reward success, doesn't correct failures
    -UMUC was founded as a college for our military service members. Currently UMUC has one of the largest military student populations in the country. The smallest advising department is the Military Advising Team. (This makes no sense as the work volume is 10x that of other advising teams)
    -Academic Advisors are little more than call center representatives
    -Job advertised as 10-20% face to face interaction, in reality it ranges from 0-2%
    -UMUC took little to no action stopping fraudulent students from receiving Government Financial Aid, upper level management asked advisors to essentially lie to students regarding their admission status to UMUC and their eligibility for Financial Aid (FAFSA) in order to deter them from enrolling. Raised serious ethical questions about admissions policy, admissions practices, and general business ethics overall.
    -Students are able to apply to UMUC and take classes without ever providing documentation showing completion of High School, US citizenship, or even general English comprehension
    -Culture of sweeping problems under the rug and ignoring serious issues
    -Culture of allowing ineptitude to persist
    -Recommendation: Any prospective employees should visit UMUC at 1616 McCormick Dr. Largo, MD. Visit the parking lot in the back around 5pm, when work lets out, and listen to how employees speak of UMUC as they leave. This will indicate the work environment as accurately as possible.

    Advice to Management

    Raise your standards. Listen to your employees.

There are newer employer reviews for UMUC
There are newer employer reviews for UMUC

See Most Recent

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