UMUC - Good people but little advancement opportunity | Glassdoor
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There are newer employer reviews for UMUC

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"Good people but little advancement opportunity"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Specialist in Adelphi, MD
Former Employee - Specialist in Adelphi, MD
Recommends
Neutral Outlook

I worked at UMUC full-time (More than 3 years)

Pros

Great benefits.
Great people.
Outside of the Enrollment Management department, the university was a great place to work - fair pay, great benefits, and management who cared about their staff instead of the numbers.
The mission of the university was a very positive one that I (and much of the staff) believe in.

Cons

The culture of "enroll no matter what" lead to some bitterness in lower-level staff.
Advancement opportunities are only available if you know the right people.
The break-up of the locations for the various departments made communication and support much more difficult.
Pay freezes made raises non-existent.

Advice to Management

Put people in management positions who actually know how to manage. Too many supervisors are promoted not because they have management experience but because they've been there for a long time and are seen to "deserve" to finally get a promotion.

Other Employee Reviews for UMUC

  1. Helpful (2)

    "Struggling with Strategic Vision and Execution"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Director in Largo, MD
    Current Employee - Assistant Director in Largo, MD
    Doesn't Recommend
    Negative Outlook

    I have been working at UMUC full-time (More than a year)

    Pros

    The teleworking option is good and have recently added flex time and compacted scheduling.
    Building very nice to work in - very contemporary and great art all around
    Benefits good and compensation is solid

    Cons

    No career development pathway
    Not much advancement - certainly no structured advancement
    Not much fiscal flexibility -- currently in fiscal restraint
    Culture is tough to take -- lots of sacred cows
    All of the senior positions have been in transition for the last year or so -- just now starting to make them permanent.
    Budget cuts are brutal to growth and development.

    Advice to Management

    Need more transparency in communication and need clear career paths for all levels of management.
    This could be a great place to work with a different strategy.
    Limited accountability and more limited empowerment -- parenting approach to management


  2. "Great Atmosphere in OSA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Federal Work Study Associate in Largo, MD
    Former Intern - Federal Work Study Associate in Largo, MD
    Recommends
    Positive Outlook

    I worked at UMUC as an intern (Less than a year)

    Pros

    The management is sufficient. The atmosphere at work is diverse and upbeat. New technological software is implemented often, making the job easier. Though the work is repetitive, there is never the same day twice here in the Office of Student Accounts.

    Cons

    Very hard to get proper recognition for a job well done.

    Advice to Management

    Please recognize the employees that make a difference to your department. Allowing those that make multiple mistakes to continue to work while not giving those associates that are non-exempt the chance to replace them is counter productive. Especially when you have the non-exempt associates fixing their mistakes!

There are newer employer reviews for UMUC
There are newer employer reviews for UMUC

See Most Recent

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