US Airways - good | Glassdoor
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There are newer employer reviews for US Airways

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"good"

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  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Manager in Philadelphia, PA
Former Employee - Customer Service Manager in Philadelphia, PA
Recommends

Pros

love of airlines, flight benefits

Cons

long hours, not alot of work / life balance until you have some seniority

Other Employee Reviews for US Airways

  1. Helpful (1)

    "In a word: Toxic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Analyst II in Tempe, AZ
    Former Employee - Lead Analyst II in Tempe, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at US Airways full-time (Less than a year)

    Pros

    Good salary (despite the comment by the hiring manager that they were a "low cost airline". Which begs the question - "who is the high cost airline???"
    Good perks - free air travel is pretty awesome, even if it is cumbersome, and difficult to use.

    Cons

    Middle management is toxic. I've spoken to recruiter after recruiter who have had bad experiences and bad stories about this company. Toxic, negative. It's management by fear and intimidation. I wouldn't necessarily describe it as a sweatshop - a sweatshop can actually be a fun place to work as long as it's a productive, positive environment - US Airways is a toxic sewer of negativity, and cynicism that's just depressing and evil.

    Advice to Management

    You've got some awful middle-management in that place. You might actually consider getting feedback from the low-level employees about how they really feel about their management. The Data Engineering group, specifically, is horrible.


  2. Helpful (2)

    "IT group struggles with silos but is improving"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Analyst II in Tempe, AZ
    Former Employee - Lead Analyst II in Tempe, AZ
    Recommends
    Approves of CEO

    Pros

    The benefits package is better than most, particularly if you like to travel. Medical insurance costs are lower than most. In IT, your experience will vary greatly depending on the group you hire in to. Some groups are driven by unrealistic expectations and/or poor management and processes; others have rather advanced processes and effective management. Moving between groups is possible, but not easy. US Airways is always hiring in IT since the IT group is growing rapidly. In IT, the average employee longevity is quite high - people tend to stay there once they hire in.

    Cons

    In IT, many groups are severely under funded while others have too much cash for their own good. Your experience in IT will depend greatly on the director you report in to - the directors and VPs really set the tone and budget for their areas - not the managers or senior managers you may interview with. Some of the directors are airline people, not IT people, and don't understand IT needs and processes; others are quite advanced in their IT methodologies. Be sure to find out whether the director you will be under "gets" IT. If he doesn't, I would avoid hiring in to that area and find another job. The hiring process can be slow. Even after an offer is extended, plan on 30 days before you actually start work.

    Advice to Management

    When I left in 2011, IT still needed a lot work on the maturity of the processes and the typical centralized functions of IT. QA, PMO, and architecture were all quite weak. Interviewing and onboarding are just painfully slow. Most of the senior management is pretty good, but there are a couple of directors that need to be replaced.

There are newer employer reviews for US Airways
There are newer employer reviews for US Airways

See Most Recent

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