US Airways - US Airways Express - Supervisor | Glassdoor
There are newer employer reviews for US Airways
There are newer employer reviews for US Airways

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Helpful (2)

"US Airways Express - Supervisor"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Supervisor
Current Employee - Customer Service Supervisor
Recommends
Positive Outlook
Approves of CEO

I have been working at US Airways full-time

Pros

Excellent training programs, fast paced and challenging, great travel benefits. Working around AC! Excellent communication from corporate management.
If you have a good work ethic and want to advance there are plenty of career opportunities. You will never be bored.

Cons

Pay is not the best, okay for younger and older workers or two income families. No way to support a single income family. More constantly changing rules and regulations than any other industry for much lower salary. The stress of knowing your job is on the line every day if anything goes wrong on your shift (which often is filled with WARM BODIES that don't care and are only interested in the flying benefit) can be overwhelming.

Advice to Management

A better pay structure form the bottom to the top might help attract a better class of worker. The constant change of personnel from managers down with the associated training costs and possible costs associated with damaged AC from inexperienced workers could be offset with a more stable work force. Perhaps a change in flying benefits in exchange for pay like an increasing number of passes per year starting low and going to the current level over say 5 or 8 years? A system like that might keep the employee that is only interested in the flying benefit from coming on board in the first place.

Other Employee Reviews for US Airways

  1. Helpful (5)

    "Knew What to Expect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Washington, DC
    Current Employee - Flight Attendant in Washington, DC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at US Airways full-time (Less than a year)

    Pros

    - Free travel
    - Per diem
    - Ability to pick up extra hours
    - 11 days off a month and possibility for more

    Cons

    - Pay (hourly rate sounds good but does not add up too much without working on days off)
    - Having to work on your days off
    - Uniforms could be more attractive

    Advice to Management

    Have more transparency with workers. People at the top of the totem seem to keep big decisions under wraps until they feel ready to reveal why or what they are doing.


  2. Helpful (2)

    "Flight attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Philadelphia, PA
    Current Employee - Flight Attendant in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at US Airways full-time (More than 10 years)

    Pros

    Working with a dynamic group of people from all over the world - meeting a diverse customer base and opportunity to enhance an already great company. Comprehensize benefit package and very competetive salary, med, etc.

    Cons

    hard work pays off - Company always promotes from within and recognizes talent

    Advice to Management

    Keep up the good work and employee relations - they understand the employee input is vital to success

There are newer employer reviews for US Airways
There are newer employer reviews for US Airways

See Most Recent

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