US Immigration and Customs Enforcement - At ICE, you're just a number, not a name, and are dispensable unless you're part of the good ol' boy network... | Glassdoor
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There are newer employer reviews for US Immigration and Customs Enforcement

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Helpful (2)

"At ICE, you're just a number, not a name, and are dispensable unless you're part of the good ol' boy network..."

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Special Agent (Criminal Investigator) in San Diego, CA
Former Employee - Special Agent (Criminal Investigator) in San Diego, CA
No opinion of CEO

Pros

Interesting, challenging work
Diversity of work
Rewards/incentives for good job performance
Good benefits, but no short or long term disability offered (which is the biggest loophole in the federal benefits system!)
Given a government vehicle for use

Cons

Morale is low
Management treats employees like they are dispensable; they don't care about the welfare of their employees, personally or professionally, and instead of supporting people, they just do whatever pleases themselves- no matter how hard the employee works!
Nepotism abounds, as does the good ol' boy nework

Advice to Management

Take your head out of your ass, and learn to have some empathy for employees for a change. If you showed some support instead of serving your own selfish desires, you may be surprised how far that goes for employee morale, retention, etc.

Other Employee Reviews for US Immigration and Customs Enforcement

  1. "Would look somewhere else."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    No opinion of CEO

    Pros

    Good benefits, Flexible Schedule, Family Life

    Cons

    Incompetent Management
    Disfunctional supervisors
    Rated 224 out of 240 of places to work in the federal govt.


  2. Helpful (1)

    "ICE: Silly name, but good people!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Special Agent in New York, NY
    Current Employee - Special Agent in New York, NY
    Recommends
    No opinion of CEO

    Pros

    The people in this agency are extremely dedicated. Management in general is very good with a few exceptions. The agency is pretty good about not moving agents around too much. In general if you start the job in one office you can remain there unless you are a supervisor and then you are more likely to be moved. The case work is very good in most groups. You are given alot of freedom to run your cases the way you think they should be run.

    Cons

    Starting pay is a weak compared to the same job at other agencies ie: ATF, FBI, but after a few years it levels out.
    New agents can potentially start at a GS 5 when other agencies with 1811's (special agents) start at the GS 9 or 10 level. There has been heavy turnover in recent years resulting in a lack of experienced agents to guide the newer agents. The equipment is sub par. The vehicles and electronic equipment are antiques, they are carry overs from the
    two legacy agencies which formed ICE, US Customs and INS.

    Advice to Management

    This agency has so much potential. However, without addressing some of the issues listed above, turnover is going to remain high and moral will suffer.

There are newer employer reviews for US Immigration and Customs Enforcement
There are newer employer reviews for US Immigration and Customs Enforcement

See Most Recent

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