Oct 9, 2015 - Escalation/Customer Service Representativein Clarksville, TN
Recommend
CEO Approval
Business Outlook
Pros
The training is thorough yet fast. You can start right away. Your pay is always on time. I've never had a pay issue. You work from home, and choose your own hours. You are rewarded for retention.
Cons
You may have mean customers at times, but it comes with any job of this nature. If you do not have a quiet environment at home, this will not be a good choice for employment.
USA Contact Point
USA Contact Point
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Agents at USA Contact
May 17, 2022 - Customer Service Representative in Boca Raton, FLPros
you got paid by the minute so you controlled what you wanted to make and there was always room for promotion as supervisor
Cons
sometimes calls were slow and getting assistance with issues sometimes took longer than average
Other Employee Reviews
My experience working for USA Contact Point
Oct 9, 2015 - Escalation/Customer Service Representative in Clarksville, TNPros
The training is thorough yet fast. You can start right away. Your pay is always on time. I've never had a pay issue. You work from home, and choose your own hours. You are rewarded for retention.
Cons
You may have mean customers at times, but it comes with any job of this nature. If you do not have a quiet environment at home, this will not be a good choice for employment.
it was an ok company
Oct 28, 2022 - Customer Service Representative (CSR)Pros
work from home, ok management
Cons
Not enough calls sometimes to be productive.
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