USAA - Best in Class Company to Work for! | Glassdoor
There are newer employer reviews for USAA
There are newer employer reviews for USAA

See Most Recent

Helpful (2)

"Best in Class Company to Work for!"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Financial Foundations Senior Specialist in Phoenix, AZ
Former Employee - Financial Foundations Senior Specialist in Phoenix, AZ
Recommends
Positive Outlook
Approves of CEO

I worked at USAA full-time (More than 5 years)

Pros

Incredible full benefit package including up to 8% employer match! Offers $10k/yr for Employee education reimbursement. Very diverse employee community. Non-smoking employer however offers annual assistance to quit smoking. Very pro-healthy and green.

Cons

Limited advancement opportunities to management and above without 4yr degree regardless of experience and tenure. Training in areas for Mortgage is lacking.

Other Employee Reviews for USAA

  1. "Great Company and Great Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Investment Representative in San Antonio, TX
    Former Employee - Investment Representative in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at USAA full-time (More than 8 years)

    Pros

    USAA offers many benefits for their employees including a great 401k plan, vacation, health benefits, and great products. Very supportive of the military community.

    Cons

    Based on the area you work in, you may feel micro-managed as it is a call center. It can sometimes be very difficult to transition to other areas. You are expected to cross-sell products.


  2. Helpful (5)

    "USAA is a great place to work - short term."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in San Antonio, TX
    Former Employee - Director in San Antonio, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at USAA full-time (More than 8 years)

    Pros

    Great Mission - can't beat it
    Consistency in work assignments
    Impressive development and growth opportunities
    Above average compensation and bonus structure

    Cons

    Filtered communication both to and from management
    Limited advancement opportunities
    Very bureaucratic environment
    Entitlement attitudes and expectations
    Change averse

    Advice to Management

    Hold your managers accountable rather than turning a blind eye on issues and challenges. My overall experience is that managers are only successful if they perform well within their manager's expectations and perceptions regardless of what's right or profitable for the business. It also depends on if their manager is one of the chosen few - if they're well liked...

There are newer employer reviews for USAA
There are newer employer reviews for USAA

See Most Recent

Work at USAA? Share Your Experiences

USAA
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or