USAA - Great Company and Great Benefits | Glassdoor
There are newer employer reviews for USAA
There are newer employer reviews for USAA

See Most Recent

"Great Company and Great Benefits"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Investment Representative in San Antonio, TX
Former Employee - Investment Representative in San Antonio, TX
Recommends
Positive Outlook
Approves of CEO

I worked at USAA full-time (More than 8 years)

Pros

USAA offers many benefits for their employees including a great 401k plan, vacation, health benefits, and great products. Very supportive of the military community.

Cons

Based on the area you work in, you may feel micro-managed as it is a call center. It can sometimes be very difficult to transition to other areas. You are expected to cross-sell products.

Other Employee Reviews for USAA

  1. Helpful (5)

    "USAA is a great place to work - short term."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in San Antonio, TX
    Former Employee - Director in San Antonio, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at USAA full-time (More than 8 years)

    Pros

    Great Mission - can't beat it
    Consistency in work assignments
    Impressive development and growth opportunities
    Above average compensation and bonus structure

    Cons

    Filtered communication both to and from management
    Limited advancement opportunities
    Very bureaucratic environment
    Entitlement attitudes and expectations
    Change averse

    Advice to Management

    Hold your managers accountable rather than turning a blind eye on issues and challenges. My overall experience is that managers are only successful if they perform well within their manager's expectations and perceptions regardless of what's right or profitable for the business. It also depends on if their manager is one of the chosen few - if they're well liked...


  2. Helpful (1)

    "Good company to work but you have to be careful"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Developer/Integrator in San Antonio, TX
    Current Employee - Senior Software Developer/Integrator in San Antonio, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at USAA full-time (More than 10 years)

    Pros

    Good company with great CEO
    Strong financial strength

    Cons

    Some boss may not be good and may hinder your career progression
    Military based and there are strong bias.
    Call themselves diversified but really not. No career progression for person with foreign descent (even though they are US citizen) especially in management career path.

There are newer employer reviews for USAA
There are newer employer reviews for USAA

See Most Recent

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