USAA - Not good, unhealthy work environment | Glassdoor
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There are newer employer reviews for USAA

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Helpful (3)

"Not good, unhealthy work environment"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Senior Representative in Colorado Springs, CO
Current Employee - Senior Representative in Colorado Springs, CO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at USAA full-time (More than 8 years)

Pros

bonus, 401k, walking trail, bank on premises to get your money

Cons

Poor management, unable to write consistent performance reviews and not able to figure out that employees talk to each other and figure out they are not equal , and are discriminatory. Unequal pay for performance., also they say it is ok to cheat on statistics used in the reviews., in other works no two employees do same stuff or have exact same skills, they ID candidate ahead of time. they a

Advice to Management

Fire a few of you. Stand up to upper management on how to treat employees instead of driving them away , treat them with dignity and respect. Don't abuse power. You are greedy and only think of yourselves and getting your big bonus at the end of the year not caring about how this affects the employees states of mind....ect...Dont find error in all calls like required, coach to avoid error instead.

Other Employee Reviews for USAA

  1. "Awful deal for the family if planning to relocate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Java Developer in San Antonio, TX
    Current Employee - Java Developer in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at USAA full-time (Less than a year)

    Pros

    Bigger and stable company with good asset

    Cons

    They offered my spouse and they say its a family relocation. How is that possible when the other person will not be offered after the interview.

    Advice to Management

    If both are unfit for the position, then I agree, there is a reason not to offer the other person a job. When wife has worked for very good companies as full time employee, they denied her and offered only the husband which is not fair for the family to relocate to that place. DISGUSTING!!!!


  2. Helpful (1)

    "Good and Bad, but more good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Compliance in San Antonio, TX
    Current Employee - Compliance in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at USAA full-time (More than 3 years)

    Pros

    The company's mission of serving military personnel and their families is admirable and carried out very well by the senior leadership team. The company really cares about their employees and provides great benefits to maintain a low employee turnover. Annual Bonus, Christmas Bonus, far more paid vacation days than almost any Fortune 500 company; 8% 401K match, gyms at work, events for employees...the list goes on and on. Providing you work in a support role (IT, Compliance, Mgmt) the compensation is pretty darn good. Also, they are becoming stronger advocates for working from home and believe in work/life balance.

    Cons

    The amazing benefits and perks is a double edge sword as management can be very tenured at USAA and thus might not have outside experience in their particular industry/field to bring new/fresh ideas to their area; i.e. "We have always done it this way, so why change things". It can be difficult to instill change in a department if your not already a manager or at a senior level because mgmt might not listen to you. .

    Advice to Management

    Hire more managers from the outside who bring in new fresh ideas.

There are newer employer reviews for USAA
There are newer employer reviews for USAA

See Most Recent

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