USAA - great | Glassdoor
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There are newer employer reviews for USAA

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"great"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Tampa, FL
Current Employee - Anonymous Employee in Tampa, FL
Recommends
Positive Outlook
No opinion of CEO

I have been working at USAA full-time (Less than a year)

Pros

none right now that i have

Cons

it has long hours in a chair

Advice to Management

none

Other Employee Reviews for USAA

  1. "interesting and challenging while dealing with people on the phone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Insurance Sales Agent in San Antonio, TX
    Former Employee - Insurance Sales Agent in San Antonio, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at USAA part-time (More than 10 years)

    Pros

    excellent benefits,great 401 plan

    Cons

    extreme micro management,forced verbage required to be used on the phone which alot of times did not sound natural

    Advice to Management

    stop the micro management and let employees do their work


  2. Helpful (3)

    "Great company for customers. Stressful for employees."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Colorado Springs, CO
    Former Employee - Customer Service Representative in Colorado Springs, CO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at USAA full-time (More than 10 years)

    Pros

    Good benefits, good hours, pay is competitve for the area.

    Cons

    stressful work environment. Company pretends to care about employees. Middle management has too much power over immediate subordinates. Had to sign a statement that employees would not sue the company.

    Advice to Management

    Lighten up.

There are newer employer reviews for USAA
There are newer employer reviews for USAA

See Most Recent

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