USAA - Best summer internship ever. | Glassdoor
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There are newer employer reviews for USAA

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"Best summer internship ever."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Intern - IT Intern in San Antonio, TX
Current Intern - IT Intern in San Antonio, TX
Recommends
Positive Outlook
Approves of CEO

I have been working at USAA as an intern (Less than a year)

Pros

I was working on actual projects taht were goign into production and not getting coffee or making copies. The work was not dirty work that no-one wanted to do and I was able to talk and work often with my mentors often.

Cons

Parking is not always the easiest, especially with as many employees and interns as there were.

Other Employee Reviews for USAA

  1. Helpful (1)

    "Great company that lives its mission each day. Really cares about its customers and employees."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Antonio, TX
    Former Employee - Anonymous Employee in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at USAA full-time (More than 3 years)

    Pros

    Solid benefits and nice bonuses.

    Cons

    Promotes from within but could still stand to do a lot more to maximize the talents of internal employees. Since USAA has a great tuition assistance program many USAA employees go on to obtain advanced degrees. Unfortunately, you will tend to see lots of employees with multiple advanced degrees doing jobs that they are severely overqualified for. For example, employees with a MBA and MS degree being stuck with simple customer service jobs.

    Advice to Management

    Left USAA because I could not obtain the position I wanted after earning a MBA in Project Management and a MS in Organizational Leadership in less than three years. Currently pursuing a ME in Engineering Management with a Six Sigma Master Black Belt. Will go on to a doctorate degree when I am done with my ME degree in a few years.


  2. Helpful (5)

    "Great if you don't have a phone job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Property Claims Adjuster in Phoenix, AZ
    Former Employee - Associate Property Claims Adjuster in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at USAA full-time (More than 3 years)

    Pros

    Great building, location, good people. Room for advancement.

    Cons

    Not enough time to handle your own files. There aren't enough reps so you're taking call after call without having time to call back your own members. Which also leaves you taking care of other adjuster's files because their members can't reach them either. Constant push to sell products, even on calls where people are reporting claims. I heard from many other people in the bank that it's horrible there too.

    Advice to Management

    Allow more time off the phone to handle our own files. Don't stress to sell on incoming calls when someone is reporting a claim. That's just poor taste and insincere.

There are newer employer reviews for USAA
There are newer employer reviews for USAA

See Most Recent

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